I really hope this was due to a bad connection. For her sake.

[customersruinmylife]

A child lost his bag at school, and his mother, who I will refer as Bag Lady, was quite upset about it. We took her name and number, and told her that if it turned up while the cleaners were doing their rounds after school, we would give her a call. Thankfully, a rucksack matching the description (complete with child's name on it) was handed in. I had the joy of calling her.

Me: I am just calling to let you know we have found your sons bag.
BL: You HAVEN'T found it?
Me: No, we have.
BL: You haven't found it. That is really awful.
Me: No, ma'a-
BL: I mean that really is ridiculous. How could it not have shown up? It's not like it's something small or anything, and it has his name on it!
Me: Ma'am, we have-
BL: It must have been stolen, that's even worse! Right before Christmas!
Me: Ma'am...
BL: What kind of person would steal a child's bag just before Christmas! A disgusting, horrible person!
Me: Ma'am, we have-
BL: I mean, it is absolutely ridiculous, blah blah blah blah...

She went on and on, blabbering on about all the evil people in the world, how children who steal bags are going to grow up to be axe murderers, blah, blah, blah. At the end of each sentence, I dropped in a "Ma'am" only to be interrupted again!

Me: MA'AM!
BL: Yes?
Me: I HAVE the bag. The bag is right next to me. I am currently HOLDING the bag. The bag is fine. The bag is here. And the bag is not going anywhere.
BL: Oh...so you have the bag?
Me: Yes!
BL: Oh. *cheerfully* OK then! I will collect it in the morning! *click*

I buried my face into my hands.

[Mr Hero]

I used to believe that SC's only refuse to listen when what we tell them isn't what they want to hear. Turns out SC's won't even listen when you have good news.

[Teskeria]

You made it too difficult. She needed short simple sentences. 'Ma'am, Bag here. Bag safe.'

[PepperElf]

ya sounds like she was so geared up to fight she didn't know what to do when faced with good news.

[JustaCashier]

That's worthy of a trifecta:


I'm surprised that once she finally got it, that she didn't rip into you;

"Well why didn't you tell me you found in the first place?!? Why did you tease me like that?!? Do you always play such cruel jokes on people?!?"


Mike

[RootedPhoenix]

O.o Some people.

[Raveni]

I'm surprised that once she finally got it, that she didn't rip into you.

There is still time. After picking it up she could accuse the school of stealing something out of the bag. Bonus points if it was never there in the first place.