I'm beginning to wonder if there is a positive correlation between the proximity of a phone to a person's brain and the amount of stupidity the person exhibits. My most recent evidence comes from a phone call I had today. This guy had no accent whatsoever, so I must assume he spoke English.
Me: (Store) Computers, this is HawaiianShirts.
Caller: Yeah, um... Hello?
Me: Hello! What can I do for you?
Caller: Yeah, um... I'm looking for... I'm wondering... I'm looking for... You have a Tosh... Tobisha (overly enunciated as toe-BEEEE-shah)... I'm looking for a Tobisha.
Me: You're looking for a Toshiba product?
Caller: No, um... I'm calling... Do you have a Tobisha, um... A Tobisha gigabeet? A Tobisha gigabeet? Gigabeats? Do you have a Tobisha gigabeats?
Me: I'm not sure I know what you're talking about.
Caller: I'm looking if you have (that's exactly what he said) a Tobisha gigabeats? It's a little thing with buttons and a screen?
Me: You mean like an mp3 player?
Caller: No, it's more like an iPod. It's a Tobisha... Tobisha gigabeats. You have those, right?
Me: I don't know. This is the computer department. Let me transfer you to the right person. Just a moment, please.
Caller: Right on.
The repetition was annoying. His apparent lack of understanding was worse. He sounded intelligent enough to understand the world around him, so I don't suspect any disabilities. Just plain dumb. And the sad part is that he almost got "Toshiba" right on the first try.
Why do I always get stuck with answering the phone...?
Me: (Store) Computers, this is HawaiianShirts.
Caller: Yeah, um... Hello?
Me: Hello! What can I do for you?
Caller: Yeah, um... I'm looking for... I'm wondering... I'm looking for... You have a Tosh... Tobisha (overly enunciated as toe-BEEEE-shah)... I'm looking for a Tobisha.
Me: You're looking for a Toshiba product?
Caller: No, um... I'm calling... Do you have a Tobisha, um... A Tobisha gigabeet? A Tobisha gigabeet? Gigabeats? Do you have a Tobisha gigabeats?
Me: I'm not sure I know what you're talking about.
Caller: I'm looking if you have (that's exactly what he said) a Tobisha gigabeats? It's a little thing with buttons and a screen?
Me: You mean like an mp3 player?
Caller: No, it's more like an iPod. It's a Tobisha... Tobisha gigabeats. You have those, right?
Me: I don't know. This is the computer department. Let me transfer you to the right person. Just a moment, please.
Caller: Right on.
The repetition was annoying. His apparent lack of understanding was worse. He sounded intelligent enough to understand the world around him, so I don't suspect any disabilities. Just plain dumb. And the sad part is that he almost got "Toshiba" right on the first try.
Why do I always get stuck with answering the phone...?
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