FIrst time poster, long time lurker.
Anyways. I had one of my very few "CS" moments today during work. I work at our college's Commuter Center. Basically it's a lounge where people that commute to campus hang out, watch TV, etc, etc. Basically for 8 hours, I sit at a desk and make sure the printer has paper.
Anyways we have a Coffee maker that people are allowed to use. It's one of those "good" ones that have the "press mug to button" to dispense the coffee.
Well apparently the coffee maker decided to break today, when someone pressed their mug it kept dispensing and dispensing all over the floor, into cabinets under the countertop...and yet NO ONE came to me and said "We need some extra paper towels, the coffee maker is on the blink" It took me the better part of a half hour to clean up everything, clean out the cabinet and the bag of forks that were nearly ruined, and the grounds all over the place.
The only other "SC" moment I've ever had involved someone with a laptop.
Basically I was doing some paper work for a class. This guy comes up with his laptop and says "Fix this" in a very demanding tone and shows me the laptop.
Doesn't show me it at any kind of reasonable area or anything, such as putting it on the desk, He just holds it in his hands about 4 feet from me in a manner that says "You work here, you should know what's wrong immediately, fix it!"
Simply put I say to him this (with the numbers and all)
1. I am not the computer service desk.
2. I can't help you with your problem because I'm not technical support for your computer or the campus internet.
He says to me "There's no need to be rude." To which I reply "I wasn't being rude, I was being honest. I don't know how to fix your problem."
I mean I know there are issues with the wireless in that section of the building and we've been after computer services to fix it for months and months.
I have another story abotu one of my work study jobs....but it's late and I better get to bed. I'll post more later.
Anyways. I had one of my very few "CS" moments today during work. I work at our college's Commuter Center. Basically it's a lounge where people that commute to campus hang out, watch TV, etc, etc. Basically for 8 hours, I sit at a desk and make sure the printer has paper.
Anyways we have a Coffee maker that people are allowed to use. It's one of those "good" ones that have the "press mug to button" to dispense the coffee.
Well apparently the coffee maker decided to break today, when someone pressed their mug it kept dispensing and dispensing all over the floor, into cabinets under the countertop...and yet NO ONE came to me and said "We need some extra paper towels, the coffee maker is on the blink" It took me the better part of a half hour to clean up everything, clean out the cabinet and the bag of forks that were nearly ruined, and the grounds all over the place.
The only other "SC" moment I've ever had involved someone with a laptop.
Basically I was doing some paper work for a class. This guy comes up with his laptop and says "Fix this" in a very demanding tone and shows me the laptop.
Doesn't show me it at any kind of reasonable area or anything, such as putting it on the desk, He just holds it in his hands about 4 feet from me in a manner that says "You work here, you should know what's wrong immediately, fix it!"
Simply put I say to him this (with the numbers and all)
1. I am not the computer service desk.
2. I can't help you with your problem because I'm not technical support for your computer or the campus internet.
He says to me "There's no need to be rude." To which I reply "I wasn't being rude, I was being honest. I don't know how to fix your problem."
I mean I know there are issues with the wireless in that section of the building and we've been after computer services to fix it for months and months.
I have another story abotu one of my work study jobs....but it's late and I better get to bed. I'll post more later.
Comment