I'm relaying this story for a co-worker. Not sure if he's on here yet, and I will try to re-tell it the best I can.
CW=Co-worker
SC=You guessed it!
CW: "Thank you for calling XYZ car rental, how can I help you?"
SC: "How many miles do I get on my rental?"
CW: "Looks like this rental is in Canada, so you have unlimited kilometers."
SC: "How many miles is that?"
CW: "It doesn't matter, they're unlimited."
SC: "Well, I don't want to go over my miles!"
CW: "I'm pretty sure you'll be okay sir."
This is my first posting, but believe me, working in this industry, and doing customer service at a call center I will have plenty of war stories!
CW=Co-worker
SC=You guessed it!
CW: "Thank you for calling XYZ car rental, how can I help you?"
SC: "How many miles do I get on my rental?"
CW: "Looks like this rental is in Canada, so you have unlimited kilometers."
SC: "How many miles is that?"
CW: "It doesn't matter, they're unlimited."
SC: "Well, I don't want to go over my miles!"
CW: "I'm pretty sure you'll be okay sir."
This is my first posting, but believe me, working in this industry, and doing customer service at a call center I will have plenty of war stories!
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