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Cutting your Head...(Long)

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  • Cutting your Head...(Long)

    ...to spite your body. My first ever super-duper sucky person! In my six months of working there, that's a pretty good number~

    So we were having Sample Guy show off a new product in our store, Awesome Sauce (No, not this stuff ). He buys the stuff in my line, we talk a bit about the product, and he buys some beef with it, because he's going to cook beef with the sauce. Cool beans, I'm cool with that, and can I stop by and get a sample during lunch?

    Welll...seems the beef has a coupon over there yonder in the meat department. If you buy a thing of Awesome Sauce and said package of meat, you get $1.50 off. It's alright if you're trying to buy both of them anyway, but not my idea of a deal.

    Apparently the woman in my line instead got Beef and Awesome SOUP. She shoved the coupon in my face and said that she couldn't find Awesome Sauce anywhere, not even a tag for its location. Well, that's definitely horseshit. Because I checked out the guy who made the samples. I told her so, and she just gives this angry...I dunno. I can't place the proper term for it, but her look reminded me of the world's most Pepper Infused hot sauce. Bitter and angry with no substance or flavor. In other words, she's a damn liar. Maybe if she was dropped on her head as a child, I'd excuse it as her trying to say there was none left, which would make sense if the sample guy took enough of them.

    So I call on my handy-dandy phone and ask if the meat department can get a thing of any of the Awesome Sauces. The lady goes crazy! I could see it in her face that she didn't want anyone going back there to double-check. So I turn on my super-awesome MOD signal at my register and have her toss the crazy at him. Which she also threw at me before he came, but I'll just write it down once.

    Crazy Bitch (CB): You should honor this coupon! Where I work at, SuperSuck, if we don't have the product, we do a replacement of the same brand!
    MOD: I'm sorry to hear that, but our coupons don't work that way over here. It won't go through unless you have the proper items for the coupon.
    CB: That's ridiculous! I can't believe this! I didn't see it anywhere!
    MOD: Let me call for someone in the backroom--
    CB: No! We're in a hurry! I don't want to wait like ten minutes for you to go into the backroom. -in a scathing tone- You should take ALL those stickers off the meat then! You don't even have the product!
    MOD: -scoffs*- I'm very sorry then Ma'am. There's nothing more we can do.

    She goes to the reader with her catbutt face to swipe and pay for everything. Before she can do so, her husband just stomps off. Either because he grew some balls and was tired of her attitude, or he wanted the coupon to work. She follows the husband and we don't see them again. I void everything and MOD takes it to the service desk. They left their whole buggy full of groceries over $1.50. MOD looked back there, and found the shelf was completely full of said product. So basically she was fishing for a freebie.

    She didn't cut off her nose. She cut off her damn head to spite her body and you can't tell me otherwise.

    *It takes a lot for this MOD to scoff, or even show anything besides professionalism. She was so over-the-top even he cracked up.
    My only regret is that I don't have a better word for "F@#k You".

  • #2
    Reminds me of the guy who left an overflowing buggy and walked out because I refused to take him through Express. He said he was just going to Wal-Mart instead.

    Clearly, spending 45 minutes redoing all your shopping makes more sense than waiting in line 5 minutes longer.
    » Horse Words «·» Roleplaying Stuff «

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    • #3
      Quoth Amusement Gal View Post
      They left their whole buggy full of groceries over $1.50.


      Really, it's silly enough when you do that with a cart full of groceries, but when you leave me just one item?

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      • #4
        Quoth KabeRinnaul View Post
        Reminds me of the guy who left an overflowing buggy and walked out because I refused to take him through Express. He said he was just going to Wal-Mart instead.

        Clearly, spending 45 minutes redoing all your shopping makes more sense than waiting in line 5 minutes longer.

        Had a lady do that to us about a month ago, at 10 minutes before closing, all because she didn't have her payment card with her.

        And she had the nerve to ask me to hold her cart . . . she lived just around the corner, blah blah.

        Sorry, we're getting ready to close and even if you were flying at Mach 1, there's no way she could've made it back before 10 (by the time she was almost finished arguing it was 5 before 10 anyways.) I did suggest our other location about 5 minutes away (they're open until 11) but she didn't want to do that either.

        Needless to say, she didn't make it back. We ended up having to put up that stuff in addition to trying to finish up the regular closing stuff.
        Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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        • #5
          I don't get all this "in a hurry" crap from so many of these sucktomers. Are they all lying about that part, or are they all stupid enough to try to cram a shopping trip into that one tiny window of time before they have to be somewhere else?
          When you start at zero, everything's progress.

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          • #6
            Quoth MoonCat View Post
            I don't get all this "in a hurry" crap from so many of these sucktomers. Are they all lying about that part, or are they all stupid enough to try to cram a shopping trip into that one tiny window of time before they have to be somewhere else?
            I think most of them are just lying. They want to say it to let you know they are unsatisfied with some aspect of the checkout, usually the speed if we run into a problem...and when we do run into a problem, it's usually because the SC caused it to begin with. We're not giving in to them fast enough, so they point out they're in a hurry. Like we're supposed to give a crap. Which I don't, btw. As a matter of fact, I'm extremely fast when I run a register but nothing slows me down faster than when they say or act like they are in a hurry. With a smile on my face. Just a little passive-aggressive "fuck you" that I enjoy to sorta brighten my day.
            I'm sorry, but I've reached my maximum allowable exposure to stupidity limit for the day. I'll have to get back to you tomorrow.

            Comment


            • #7
              Either the above, or they are over compensating..letting the 'peons' know how all important they are. IE "My time is all so valuable". Take your pick. And I am ashamed to admit, I do the same as the above. My IPH (items per hour) was somewhere over 600 normally when I was a cashier. There are times I've went to 300 (about half speed) because of a customers attitude.
              Engaged to the amazing Marmalady. She is my Silver Dragon, shining as bright as the sun. I her Black Dragon (though good honestly), dark as night..fierce and strong.

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              • #8
                Quoth Amusement Gal View Post
                Crazy Bitch (CB): You should honor this coupon! Where I work at, SuperSuck, if we don't have the product, we do a replacement of the same brand!
                Three things, lady:
                1. This is not SuperSuck.
                2. We to not follow SuperSuck's policy.
                3. You still might have a point, except for one minor detail: we HAVE the product!

                Quoth MoonCat View Post
                I don't get all this "in a hurry" crap from so many of these sucktomers. Are they all lying about that part, or are they all stupid enough to try to cram a shopping trip into that one tiny window of time before they have to be somewhere else?
                Some are lying.
                Some are stupid.
                A whole hell of a lot of them are both.

                "The Customer Is Always Right...But The Bartender Decides Who Is
                Still A Customer."

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                • #9
                  Quoth MoonCat View Post
                  I don't get all this "in a hurry" crap from so many of these sucktomers. Are they all lying about that part, or are they all stupid enough to try to cram a shopping trip into that one tiny window of time before they have to be somewhere else?
                  I think that there's some kind of time distortion that SC's go through when they are shopping... 2 hours of wandering around looking at labels feels like a few moments but standing still in line for longer than a minute turns into some kind of torture.
                  "Kamala the Ugandan Giant" 1950-2020 • "Bullet" Bob Armstrong 1939-2020 • "Road Warrior Animal" 1960-2020 • "Zeus" Tiny Lister Jr. 1958-2020 • "Hacksaw" Butch Reed 1954-2021 • "New Jack" Jerome Young 1963-2021 • "Mr. Wonderful" Paul Orndorff 1949-2021 • "Beautiful" Bobby Eaton 1958-2021 • Daffney 1975-2021

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                  • #10
                    I like it when somethings not going the customers way and they threaten "Well if we don't get X, then you can just put all this back on the shelf!"

                    I just call their bluff every time. They forget, if they don't buy it someone else will. Not only are we not losing a sale. We're saving whatever discount they were demanding in the first place. Plus they're less likely to try it again.

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                    • #11
                      A lot of people in my store used to spend hours shopping and then come to the tills with only 5 minutes on their parking. Normally most were quite ok about it although a little stressed they may get a ticket. Others however would be harrumpthing at ever little thing that they considered to be holding them up like it was our fault they have no idea of time when shopping.
                      I am so SO glad I was not present for this. There would have been an unpleasant duct tape incident. - Joi

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                      • #12
                        and i'm betting SuperSuck doesn't do it either.

                        like when people lie and claim "the other employee let me do it!"

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                        • #13
                          Quoth PepperElf View Post
                          and i'm betting SuperSuck doesn't do it either.

                          like when people lie and claim "the other employee let me do it!"
                          Hint: SuperSuck is actually a SuperDrugStore. So probably not. If they did that, they'd screw themselves over big.
                          My only regret is that I don't have a better word for "F@#k You".

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                          • #14
                            Quoth Amusement Gal View Post
                            I told her so, and she just gives this angry...I dunno. I can't place the proper term for it, but her look reminded me of the world's most Pepper Infused hot sauce. Bitter and angry with no substance or flavor.
                            That sounds like the infamous cat-butt face.
                            "I don't have to be petty. The Universe does that for me."

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                            • #15
                              Quoth Ironclad Alibi View Post
                              That sounds like the infamous cat-butt face.
                              True enough. It just didn't seem like it, y'know? I don't see many cat-butt faces, so I can't be proper judge of that (lucky me!). Or a better term could be a 'sour look'. It's not my fault I like being accurate!
                              My only regret is that I don't have a better word for "F@#k You".

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