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pranksters, i hate thee!

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  • pranksters, i hate thee!

    Me: Hello, front desk/guest services.
    SC #1: Hello, I want to….um….like, book a taxi.
    Me: Alright, I can do that for you. What time?
    SC #1: At seven. Listen, actually can you book TWO taxis?
    Me: TWO taxis? TWO?
    SC#1: …Yeah.
    Me: Okay. TWO it is.

    (Seven rolls around).

    Me: Hello, may I help you?
    Taxi: Your taxi is here. The second one is on its way.
    Me: Excellent, thank you.
    Me: (calls SC’s room) Hi, your taxi’s here.
    SC# 2: Oh, ok. Thanks!
    Me:…and the second one’s on it’s way!
    SC#2: Wait, what? We don't need two taxis!
    ME: Oh yes you did. I repeat myself over and over, to a female from your room that TWO taxis was what she wanted.
    SC#1: (in background) I didn’t…say that…
    Me: Oh yes she did. She said exactly that and now there are two cabs waiting for you.
    SC#1: It’s a lie…
    SC#2: …Uh, well, can’t you cancel the second one?
    Me: Rrrrgh, fine…..


    (I cancel the second one just as he's arriving, gets chewed out by a cabbie in his native tongue, dirty looks by the company and cabbie on wasting their precious fossil fuels)

    Minutes later…

    Me: (still fuming) Hello front desk guest services.
    SC #2: Yeah, can you get another taxi?
    SC # 1: (giggling in background, maniacally) hehe
    Me: …………………………………………………………..fine. (hangs up)

    I didn’t call them another. Fool me once, shame on you, fool me twice, shame on me. I quit this hotel (where they let the guests have free rein and the they tore place up everyday) soon after this, never ever regretted it. I won’t say the brand name *coughhelltoncough* AVOID Cheers!
    Can't reason with the unreasonable.
    The only thing worse than not getting hired is getting hired.

  • #2
    Couldn't you just add the charge to their rooms? I assume they had to present a credit card to stay there.

    Rapscallion

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    • #3
      I doubt it since the cab company is from outside. I typically get guests to call their own cab by reminding them about free local calls. If they're cool guests though, I'll do it for them. If it's like the SC, not a chance.
      To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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      • #4
        Fair point, but in effect letting people who prat around like this know there would be a cancellation fee would stop half this bollocks. If the taxi firm is annoyed enough by these antics, decent guests will be left waiting by taxi drivers who won't turn up as they'll expect to be sent away without a fare again.

        Rapscallion

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        • #5
          It's shenanigans like this that lead to me not being able to get a pizza or something in my hotel room. Assholes.

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