I guess hearing goes fast and first for jerkwads

[Broomjockey]

What I loved about where I used to work was we had a long set of doors, probably about 10, 5 of which were meant for exit only, because they didn't have handles on the outside. These doors were all on the left (looking into the theatre), so you might have a bit of a walk if you went to the furthest door.
The one I remember most is one guy walking up to the farthest door, talking to his friend the whole time. He gets up to the door and automatically reaches for the handle. Imagine his surprise when no handle meets his searching hand!
He stops. Looks left, sees nothing, looks right, sees the doors down there with handles, and stalks over to those doors (I think he saw me ). He comes in, up to me in box office. I've basically got myself under control by this point . He tells me "It wasn't that funny." I apologize. "Sorry, its been a really slow day."

[kerrisan]

*LOL* poor guy . . . nothing is funny when you're the object of embarrassment

oh, and another thing about the side doors! when we turn them off (automatic) at night we also place carts in front of them to discourage people from opening them themselves. Some people are SO lazy that instead of walking a few steps to the middle doors, they just peel the automatic doors open and push the 10-15 carts out of the way! WTF!

[Gurndigarn]

I don't understand... the card SAVES you money, it's not a credit card. And you don't have to use it if you don't want to...

But I do have to use it if I want to get any sale prices.

I have no problems with people passively tracking my purchases. But I hate it when they want me to do something to make their job easier. This includes carrying around membership cards, asking me for phone numbers, zip codes, or anything else.

[Tito]

who came up with that phrase anyway?

Probably some corporate big wig who gets to sit up in his comfy office all day long, & does not have to deal with customer stupidity.

I never had that line thrown at me back in the day. I probably would have busted up laughing had it been.

[Naaman]

"the customer is always right" is one of the DUMBEST responses you can get from an SC. no, you are not always right, and no the rules don't change just because you utter those 5 words. I don't even think management has ever told me that. who came up with that phrase anyway?

I'd take a WAG that it was a disgruntled customer who was totally in the wrong but didn't want to lose face. Then again I'm a cynic like that

[Barefootgirl]

I beleive it was the guy who founded Selfridges (big department store in London) - well, him or Marshall Field.

Good idea: putting perfume counters by the doors to entice in women shoppers

Bad idea; inventing that bl**dy stupid slogan that has caused so much misery to so many workers.

[kerrisan]

isn't it funny how the only people who use/remember it are SCs?