This was last night:
Phone rings.
Hobgoblin: Thank you for calling video games, this is Hobgoblin, how can I help you?
Old Irritable Man: Do you sell VHS tapes there?
My store is inside a Hollywood Video (movie rental store, for those who don't know). We get people calling us all the time thinking we are, in fact, Hollywood Video. This is common, and since no one EVER listens to what we say when we answer the phone, we refer them to Hollywood after they ask if we have the latest Ben Afleck/Cameron Diaz mashup that's supposed to rock our socks.
Hobgoblin: I'm sorry, you might want Hollywood Video ....
OIM (interupting): No, I don't want Hollywood, I asked if you sell VHS there.
HB: I'm sorry about that. No, we don't sell VHS here at this .... (click).
He just hung up in the middle of a sentence. Now, some of you who regularly deal with customer service over the phone might be familiar with this, but that's a first for me. I was pissed all night long.
Man I hate people.
Phone rings.
Hobgoblin: Thank you for calling video games, this is Hobgoblin, how can I help you?
Old Irritable Man: Do you sell VHS tapes there?
My store is inside a Hollywood Video (movie rental store, for those who don't know). We get people calling us all the time thinking we are, in fact, Hollywood Video. This is common, and since no one EVER listens to what we say when we answer the phone, we refer them to Hollywood after they ask if we have the latest Ben Afleck/Cameron Diaz mashup that's supposed to rock our socks.
Hobgoblin: I'm sorry, you might want Hollywood Video ....
OIM (interupting): No, I don't want Hollywood, I asked if you sell VHS there.
HB: I'm sorry about that. No, we don't sell VHS here at this .... (click).
He just hung up in the middle of a sentence. Now, some of you who regularly deal with customer service over the phone might be familiar with this, but that's a first for me. I was pissed all night long.
Man I hate people.
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