No location at my park accepts coupons, even if it is a chain restaurant which has coupons. This is mainly because our registers have no way to input a coupon even if we wanted to. We rarely have people who are surprised that we don't take coupons, but occasionally there are a few...
It's not our fault...
The chain which I work at inside the park had a promotion going on at other locations where they gave out scratchcards for free food. Since the locations at my park aren't owned by the chain, the back of the scratchcard said "Not valid at [my park]." since we are the only ones who do not honor them (the other stores are owned by the chain, we are the only ones who aren't).
SC: I'd like one FREE [item].
Me: I'm sorry, sir, but we don't accept the scratchcards here.
SC: But it says [chain name]!
Me: I apologize, but the back of the card actually says that it isn't valid here.
SC: But it says [chain name]!
It took two supervisors and a trip to guest relations to finally convince this guy that the coupon which said it wasn't valid at my park wasn't valid at my park.
Uh...
I once worked at the location in my park which is themed like a diner- kind of like a Steak 'n Shake. Well, apparently one guest thought it wasn't just themed like a Steak 'n Shake.
SC: I'd like one bacon cheeseburger combo and a Coke.
Me: Okay, that's $12.75. (yes, the prices are that bad)
SC: Oh, and here... *hands me a Steak 'n Shake coupon*
Me: Uh... I don't think this coupon is valid here.
SC: Well, why?!
Me: This isn't a Steak 'n Shake, ma'am.
SC: Well it looks like one! THIS IS DECEPTIVE! *walks out*

I hate people.
It's not our fault...
The chain which I work at inside the park had a promotion going on at other locations where they gave out scratchcards for free food. Since the locations at my park aren't owned by the chain, the back of the scratchcard said "Not valid at [my park]." since we are the only ones who do not honor them (the other stores are owned by the chain, we are the only ones who aren't).
SC: I'd like one FREE [item].
Me: I'm sorry, sir, but we don't accept the scratchcards here.
SC: But it says [chain name]!
Me: I apologize, but the back of the card actually says that it isn't valid here.
SC: But it says [chain name]!
It took two supervisors and a trip to guest relations to finally convince this guy that the coupon which said it wasn't valid at my park wasn't valid at my park.

Uh...
I once worked at the location in my park which is themed like a diner- kind of like a Steak 'n Shake. Well, apparently one guest thought it wasn't just themed like a Steak 'n Shake.
SC: I'd like one bacon cheeseburger combo and a Coke.
Me: Okay, that's $12.75. (yes, the prices are that bad)
SC: Oh, and here... *hands me a Steak 'n Shake coupon*
Me: Uh... I don't think this coupon is valid here.
SC: Well, why?!
Me: This isn't a Steak 'n Shake, ma'am.
SC: Well it looks like one! THIS IS DECEPTIVE! *walks out*

I hate people.
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