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A week off wasn't long enough (long!)
So I had holidays but when I started back to work it seems I got a weeks worth of SC's to make up for it!
SC: (watching me bag all her groceries while she and her husband stand and watch) Don't you get tired doing that?
Me: Yeah, but then 90% of our customers pack their own bags
(she didn't get the hint)
I was covering a break for a co-worker
SC: I want a refund on this
Me: Sorry, you need to go over to customer services for that
SC: You are customer services (jeez I though my name was Michelle)
Me: No, it's over by the cigarette kiosk
SC: But you do customer services
Me: Sometimes I do but right now I'm doing the express checkout
SC: But I want a refund.......
Me:
Then go to customer services
We have a display of LCD tv's and as I was serving the next SC I glanced over and there was her demon spawn punching them.
Me: Scuse me, is that your child
SC: glances around....Yeah
Me: Could you get him to stop punching the tv, it's expensive
SC: He's not doing any harm
Me: If he breaks it you'll be liable
SC: Demon spawn....get over here now!!!!!!
The next SC had me scratching my head and wondering if the local looney bin had a clear out
SC: Can I have a refund
Me: On what Sir (he was empty handed)
SC: Well, I bought 3 DVD players and all of them broke and I sold them and I have no receipt but I want a refund.
Me
So you want a refund for 3 DVD players that you no longer have, having sold them and you have no receipt?
SC: Yup
Me
Sir, in order for me to process a refund, I need the receipt and the merchandise. Without the merchandise I cannot issue a refund.
SC: Looking confused....why not?
Me: Because....lol that confused him and he left, personally I think he was on something.
Irate Granny: Did you refuse to serve my grandson cigarettes
Me: Yes I did, he couldn't show me any ID
IG: He's the age
Me: what age is he?
IG: 16
Me: (with a great big grin on my face) Sorry madam at our store, because we are responsible retailers, we do not sell any tobacco products to under 18's
IG: That's stupid, give me 20 whatever it was
Me: Are these for your grandson
IG: Yes
Me: I'm sorry, I'm unable to sell you any tobacco if I know that you are purchasing it for a minor. Thank you, bye bye.
Woman comes to counter with beer, wine etc and tries to pay with healthy living vouchers (which can only be spent on fruit, vegetables, fruit smoothies etc) and then throws a complete hissy fit when I won't serve her. Manager ends up asking her to leave!
I'm sure I've left some out but it really did seem like every other customers was so sucky they must have graduated at the top of the sucky class from sucky university and went on to be professor of suckiness at sucky college! Thanks for the vent.
SC: (watching me bag all her groceries while she and her husband stand and watch) Don't you get tired doing that?
Me: Yeah, but then 90% of our customers pack their own bags
(she didn't get the hint)
I was covering a break for a co-worker
SC: I want a refund on this
Me: Sorry, you need to go over to customer services for that
SC: You are customer services (jeez I though my name was Michelle)
Me: No, it's over by the cigarette kiosk
SC: But you do customer services
Me: Sometimes I do but right now I'm doing the express checkout
SC: But I want a refund.......
Me:
Then go to customer services We have a display of LCD tv's and as I was serving the next SC I glanced over and there was her demon spawn punching them.
Me: Scuse me, is that your child
SC: glances around....Yeah
Me: Could you get him to stop punching the tv, it's expensive
SC: He's not doing any harm
Me: If he breaks it you'll be liable
SC: Demon spawn....get over here now!!!!!!
The next SC had me scratching my head and wondering if the local looney bin had a clear out
SC: Can I have a refund
Me: On what Sir (he was empty handed)
SC: Well, I bought 3 DVD players and all of them broke and I sold them and I have no receipt but I want a refund.
Me
So you want a refund for 3 DVD players that you no longer have, having sold them and you have no receipt?SC: Yup
Me
Sir, in order for me to process a refund, I need the receipt and the merchandise. Without the merchandise I cannot issue a refund.SC: Looking confused....why not?
Me: Because....lol that confused him and he left, personally I think he was on something.
Irate Granny: Did you refuse to serve my grandson cigarettes
Me: Yes I did, he couldn't show me any ID
IG: He's the age
Me: what age is he?
IG: 16
Me: (with a great big grin on my face) Sorry madam at our store, because we are responsible retailers, we do not sell any tobacco products to under 18's
IG: That's stupid, give me 20 whatever it was
Me: Are these for your grandson
IG: Yes
Me: I'm sorry, I'm unable to sell you any tobacco if I know that you are purchasing it for a minor. Thank you, bye bye.
Woman comes to counter with beer, wine etc and tries to pay with healthy living vouchers (which can only be spent on fruit, vegetables, fruit smoothies etc) and then throws a complete hissy fit when I won't serve her. Manager ends up asking her to leave!
I'm sure I've left some out but it really did seem like every other customers was so sucky they must have graduated at the top of the sucky class from sucky university and went on to be professor of suckiness at sucky college! Thanks for the vent.
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