This story is a few months old, but I was talking to a friend about it and wanted to share it anyway. The gift shop I used to work for ran a Halloween/Costume store from mid-August through November 1st every year. Our location would change depending on what was open and this past year we wound up in an location that once belonged to an electronics store, which has long since closed and had sat empty for at least 2-3 years.
It was mid-September and the day had been pretty slow and I'd sent my coworker on lunch so I was manning the store by myself. I heard the sliding doors open so I looked up to greet the elderly couple that came in... Now, keep in mind that the store is full of nothing but Halloween costumes, accessories, and decorations and outside covering the old store's signs were our own signs so people could find us.
OM-Old man
OMW-Old man's wife
Me- *waves*
Me- Welcome to the Halloween store, was there anything special you were looking for today?
OM- Yeah, I bought a tv here a while ago and I've got a problem with it.
Me- *thinking 'oh dear Gods'* - Sir, we don't have anything to do with the electronics store that used to be here. We just rented the location for our Halloween store for a couple of months.
OM- Yeah but see the picture's not coming in right and its one of them high-def TVs and its only a few years old so I don't see why you can't fix it.
Me- Sir, the store you're looking for closed a few years back. I can't help you with your television. But their website is still running so maybe if you go there, you can get help with your problem.
OM- NO! I ain't going to no damned website, you're gonna help me with my TV. I bought it here and you can damn well fix it!
Me- *I took several deep breaths at this point* Sir, please take a look around you and tell me if you see anything at all that would indicate that I would be able to assist you with your problem.... This is a Halloween store. Not the electronics store. I gave you the only option I can think of.
OM- Well aren't you just helpful *mutters under his breath for several minutes as he finally turns around and sees all our costumes displayed* Well don't you have some number or something you can give me to get ahold of them? If you're here now you should have the information for the people who used to be here!
Me- *at this point, I know my frustration with him was obvious* Sir... the store closed well before we rented this space. We have no contact information for anyone. Go to the website, I'm sure its just (electronics store).com. I'm sure they'll have a customer service link or something and someone will be able to assist you. I can't. I am nowhere near qualified to fix your tv or tell you how to fix it. I can not help you.
OM- *starts cursing at me*
OMW- *finally steps in* She told you she can't help us. I tried to tell you before we got here that the place had shut down. Leave the poor girl alone already.
OM- *glares at me, glares at his wife, then back at me again* Well... you're just useless ain't ya girly? Guess I'll have to go to that stupid f***ing website and see if I can find someone more useful! *storms out*
OMW- *shakes her head* I'm so sorry dear, don't take it personally. He's just a cranky old f***. *smiles and walks out after him*
Me- uhm... have a good day?
It was mid-September and the day had been pretty slow and I'd sent my coworker on lunch so I was manning the store by myself. I heard the sliding doors open so I looked up to greet the elderly couple that came in... Now, keep in mind that the store is full of nothing but Halloween costumes, accessories, and decorations and outside covering the old store's signs were our own signs so people could find us.
OM-Old man
OMW-Old man's wife
Me- *waves*
Me- Welcome to the Halloween store, was there anything special you were looking for today?
OM- Yeah, I bought a tv here a while ago and I've got a problem with it.
Me- *thinking 'oh dear Gods'* - Sir, we don't have anything to do with the electronics store that used to be here. We just rented the location for our Halloween store for a couple of months.
OM- Yeah but see the picture's not coming in right and its one of them high-def TVs and its only a few years old so I don't see why you can't fix it.
Me- Sir, the store you're looking for closed a few years back. I can't help you with your television. But their website is still running so maybe if you go there, you can get help with your problem.
OM- NO! I ain't going to no damned website, you're gonna help me with my TV. I bought it here and you can damn well fix it!
Me- *I took several deep breaths at this point* Sir, please take a look around you and tell me if you see anything at all that would indicate that I would be able to assist you with your problem.... This is a Halloween store. Not the electronics store. I gave you the only option I can think of.
OM- Well aren't you just helpful *mutters under his breath for several minutes as he finally turns around and sees all our costumes displayed* Well don't you have some number or something you can give me to get ahold of them? If you're here now you should have the information for the people who used to be here!
Me- *at this point, I know my frustration with him was obvious* Sir... the store closed well before we rented this space. We have no contact information for anyone. Go to the website, I'm sure its just (electronics store).com. I'm sure they'll have a customer service link or something and someone will be able to assist you. I can't. I am nowhere near qualified to fix your tv or tell you how to fix it. I can not help you.
OM- *starts cursing at me*
OMW- *finally steps in* She told you she can't help us. I tried to tell you before we got here that the place had shut down. Leave the poor girl alone already.
OM- *glares at me, glares at his wife, then back at me again* Well... you're just useless ain't ya girly? Guess I'll have to go to that stupid f***ing website and see if I can find someone more useful! *storms out*
OMW- *shakes her head* I'm so sorry dear, don't take it personally. He's just a cranky old f***. *smiles and walks out after him*
Me- uhm... have a good day?
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