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Ok, this is a problem I get a lot at Wal-Mart, but this woman was particularly obnoxious.
She came to my line and demanded that I sell her some cigarettes and I told her she needed to go to register 7 to buy cigarettes.
She told me the line was really long at register 7 and she didn't want to wait. I had to tell her about 10 times that "It doesn't make any difference." "Like I said, it doesn't make any difference." "You need to go to regsiter seven, it doesn't matter."
Then she demanded to speak to a manager. I said "Yes, you can." and I went to go get N, a manager, and I told him "She wants to speak to a manager because she can't buy cigarettes at my register." When I was walking back to the register, I think she saw the smile on my face because I knew she was about to get her butt handed to her, plus I thought she was being totally ridiculous and I was on the verge of laughter!
When N told her the same thing, she started into this sob story about "I waited a long time over there, and there were like three carts full of groceries, and all I want to buy is cigarettes!"
N told her it didn't matter.
That's when she walked away with a furious look on her face, toward the exit, and she turned around and just before she left, she shouted "And she was very rude!"
She came to my line and demanded that I sell her some cigarettes and I told her she needed to go to register 7 to buy cigarettes.
She told me the line was really long at register 7 and she didn't want to wait. I had to tell her about 10 times that "It doesn't make any difference." "Like I said, it doesn't make any difference." "You need to go to regsiter seven, it doesn't matter."
Then she demanded to speak to a manager. I said "Yes, you can." and I went to go get N, a manager, and I told him "She wants to speak to a manager because she can't buy cigarettes at my register." When I was walking back to the register, I think she saw the smile on my face because I knew she was about to get her butt handed to her, plus I thought she was being totally ridiculous and I was on the verge of laughter!
When N told her the same thing, she started into this sob story about "I waited a long time over there, and there were like three carts full of groceries, and all I want to buy is cigarettes!"
N told her it didn't matter.
That's when she walked away with a furious look on her face, toward the exit, and she turned around and just before she left, she shouted "And she was very rude!"
No, Ma'am you'll have to go to 11 or 12
Happy customer on her knees, behind the register. Clerk says to next customer "Can I ahh help ergh you sir oooo?"
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