This story is about 3 years old.
I used to work in a pediatric urology clinic. I am not going to say where or any names to avoid breaking any laws but this woman about drove me nuts. I felt really bad for her son.
M:Me
W:Woman
N: Nurse
M: Good afternoon, Luckymom, how can I help you today?
W: I need a Doctor to see my son now.
M: Ok ma'am what seems to be his problem.
W: Goes into graphic detail describing what is called testicular torsion.
M: Ma'am you need to take your son to the "Children's Hospital" that our doctors go to immediatley. Dr. Smith (generic name) will be there to see you.
W: I took him to the ER here at County Hospital and they didn't do nothing for him.
M: Ok you need to take him to Children's now, what you are describing could cause your son serious harm. They will look at him there and determine what needs to be done.
W: We can't afford to go to the ER again, can't the Doctor in office just look at him there.
(It's 4:30 our Doctor for the day is seeing her last patient and she is not on call, no way in hell is she going to stick around.)
M: I am sorry ma'am our doctors prefer to see these cases in the hospital so if a procedure is needed to correct the problem they can fix it immediately.
W: Well you are no help let me talk to a nurse.
(I think we are going in circles here)
(I go get our nurse and she comes up to my phone)
N: (after listening to the woman) Ma'am go to Children's immediately.
(I don't know what the woman said)
N: Look if you don't go you risk your son never having children again.
The nurse hangs up the phone.
I felt so sorry for her son, all I could think was how long had she let him go through that pain before taking him in. I seriously doubt she took him to an ER the day before. They would not of released him. Found out later it was torsion and required surgery.
I used to work in a pediatric urology clinic. I am not going to say where or any names to avoid breaking any laws but this woman about drove me nuts. I felt really bad for her son.
M:Me
W:Woman
N: Nurse
M: Good afternoon, Luckymom, how can I help you today?
W: I need a Doctor to see my son now.
M: Ok ma'am what seems to be his problem.
W: Goes into graphic detail describing what is called testicular torsion.
M: Ma'am you need to take your son to the "Children's Hospital" that our doctors go to immediatley. Dr. Smith (generic name) will be there to see you.
W: I took him to the ER here at County Hospital and they didn't do nothing for him.
M: Ok you need to take him to Children's now, what you are describing could cause your son serious harm. They will look at him there and determine what needs to be done.
W: We can't afford to go to the ER again, can't the Doctor in office just look at him there.
(It's 4:30 our Doctor for the day is seeing her last patient and she is not on call, no way in hell is she going to stick around.)
M: I am sorry ma'am our doctors prefer to see these cases in the hospital so if a procedure is needed to correct the problem they can fix it immediately.
W: Well you are no help let me talk to a nurse.
(I think we are going in circles here)
(I go get our nurse and she comes up to my phone)
N: (after listening to the woman) Ma'am go to Children's immediately.
(I don't know what the woman said)
N: Look if you don't go you risk your son never having children again.
The nurse hangs up the phone.
I felt so sorry for her son, all I could think was how long had she let him go through that pain before taking him in. I seriously doubt she took him to an ER the day before. They would not of released him. Found out later it was torsion and required surgery.
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