Somebody has got to go...

[Cerys]

If an employee complains of ongoing sexual harrassment by a customer, and management refuses to do anything about it, they open themselves up to liability and a massive lawsuit.

And if it continued to happen, and culminated in the sort of encounter described by the OP, could they be done for criminal negligence?

[Rena_Muffin]

Mytical, if I wasn't a taken woman, I think I would have to give you a kiss for your heroic behavior. However, since currently there is a boyfriend muffin, I hope you'll settle for a cookie.

[EricKei]

I don't have the berzerk reaction (for better or for worse), but I do tend to operate on a slow boil. It takes a LOT to tick me off, but when I get mad, I stay mad enough that other people take one look at me from ten feet away and just sorta start inching backwards...o_O

Tho there was this one time....~_~ Some friends were telling some "yo mama" jokes to one another -- nothing too bad, it was all in mutual fun, but I wasn't participating (I just don't like YM jokes in general, and I'm really really defensive when it comes to my mom)...One of them decided to try to incorporate me. He got about as far as "Hey EricKei, yo mama is..." and then he just stopped. He had this look on his face like he'd just called Rambo a pussy to his face, and said something like "uh never mind, bro". Apparently this was in reaction to the look I -- completely unconsciously -- shot him. I *wish* I knew what that look was, so that I could replicate it for use on SC's... Something like that could come in handy for knocking them down a few pegs and calming them down ^_^

[TheTigress]

He had this look on his face like he'd just called Rambo a pussy to his face, and said something like "uh never mind, bro". Apparently this was in reaction to the look I -- completely unconsciously -- shot him. I *wish* I knew what that look was, so that I could replicate it for use on SC's... Something like that could come in handy for knocking them down a few pegs and calming them down ^_^

I get "that look" as well. Don't even realize I'm doing it when it happens, and it's gotten me in trouble quite a bit. Apparently I seem to give idiot/sucky customers "the look" a lot, and they end up "commenting" about it.

[wagegoth]

I turfed a 3 seat couch off a third floor balcony once when pissed off at a shortly after this happened ex boyfriend. I have a long slow fused temper, but once I pop, I can be very dangerous. You do not want to come up against me in a bar fight. [well back when I was physically able that is]

Welsh, manx, scots, dutch ... all the areas where vikings interbred

17-18 sq foot refrigerator out the door, down the stairs and across the parking lot. I was extremely pissed off.

Scots, English, Welsh, Irish, German and Northern French, all definite Viking blood.