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First Customer of the Day: Control Freak

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  • First Customer of the Day: Control Freak

    I was supposed to go to the cafe, but awaiting instruction, so I hopped behind service desk to get the line down. First lady says hi, asks how I am. Usually it's just a formality; people really don't care. Plus, a lot of times, if I say "fine," they say stupid stuff like "Are you really fine?" Hate that, so I will just answer with a question. Today I just asked if she had a return. She forcefully repeated "How are you" in a schoolmarm voice. I felt 5 years old, and really, who cares? Then through it she was weirdly overly polite and pointedly used my name at the end, which weirds me out. Why do they do that? Is it gonna earn them points? She just wanted to make sure behaved according to her outdated social niceties.
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

  • #2
    I don't see how social niceties are outdated. It's entirely possible that sometimes we get so jaded dealing with the asshole SC's we deal with that we have trouble handling the polite people with manners who aren't trying to pick us up.

    Just a thought.

    "The Customer Is Always Right...But The Bartender Decides Who Is
    Still A Customer."

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    • #3
      I more have issue with the "how are you" if they really don't want to hear it. Aggravates me so much. I just say "hi!" or "hello" or "crazy weather yeah?" Or something equally neutral. I want to be polite, and friendly (usually), but not intrusive or insincere.
      "Is it the lie that keeps you sane? Is this the lie that keeps you sane?What is it?Can it be?Ought it to exist?"
      "...and may it be that I cleave to the ugly truth, rather than the beautiful lie..."

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      • #4
        Quoth Jester View Post
        I don't see how social niceties are outdated. It's entirely possible that sometimes we get so jaded dealing with the asshole SC's we deal with that we have trouble handling the polite people with manners who aren't trying to pick us up.

        Just a thought.
        This.

        I know as a general rule no one really gives a shit how the other one is doing but there are some folks who are geniune with their query or reply. For that reason I always respond in a polite and sincere way, and also do so when I ask.

        Being polite never goes out of style.
        Dammit !! ~ Jack Bauer

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        • #5
          Quoth teh_blumchenkinder View Post
          I more have issue with the "how are you" if they really don't want to hear it. Aggravates me so much. I just say "hi!" or "hello" or "crazy weather yeah?" Or something equally neutral. I want to be polite, and friendly (usually), but not intrusive or insincere.
          This is exactly why I'm hesitant to answer. It's not even that she asked, but the suck that came in when she used the disapproving schoolmarm voice. She couldn't have been more than 5 years older than me. She appeared to be used to getting her own way. I forgot about this: she was looking for her receipt and offered to look thd transaction up on her card if she couldn't find it (I was trying to be nice) and she raised her voice "I didn't say I didn't have it." Polite on the outside, control freak on the inside. It's easily recognizeable to me.
          "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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          • #6
            Quoth Jester View Post
            I don't see how social niceties are outdated. It's entirely possible that sometimes we get so jaded dealing with the asshole SC's we deal with that we have trouble handling the polite people with manners who aren't trying to pick us up.

            Just a thought.
            True, but when they press you with "Are you really fine?", that's going past polite and into weird.
            I don't have an attitude problem. You have a perception problem.
            My LiveJournal
            A page we can all agree with!

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            • #7
              It's not polite when you are bullying someone into responding to the question. I try to be polite, too, but if the cashier doesn't respond, I don't stand there holding her hostage until she tells me about her day.

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              • #8
                It wasn't until I was a freshman in college that it dawned on me that when 99% of people ask "How are you/How ya doin'/What's up/etc'" that they weren't ACTUALLY asking. Before that, I would always answer the question at face value, going into a detailed explanation of how my day was, or how I was feeling, etc, not with a simple "good, fine, not much, etc". Whenever I asked people the same question, I would be genuinely interested in the answer, otherwise I wouldn't ask it. Since that moment of insight, I've been able to participate in this (strange to me) social nicety without the awkwardness that would result from my previous mode of answering.
                Don't wanna; not gonna.

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                • #9
                  Quoth teh_blumchenkinder View Post
                  I more have issue with the "how are you" if they really don't want to hear it.
                  To be fair, MANY places effectively force their EE's to say this. It's their way of making people Think We Care.
                  "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                  "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                  "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                  "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                  "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                  "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                  Acts of Gord – Read it, Learn it, Love it!
                  "Our psychic powers only work if the customer has a mind to read." - me

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                  • #10
                    Quoth Food Lady View Post
                    Plus, a lot of times, if I say "fine," they say stupid stuff like "Are you really fine?"
                    Fantasy reply; "If you prefer, I can be coarse."
                    "I don't have to be petty. The Universe does that for me."

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                    • #11
                      Quoth Ironclad Alibi View Post
                      Fantasy reply; "If you prefer, I can be coarse."
                      if only!
                      "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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                      • #12
                        Quoth Ironclad Alibi View Post
                        Fantasy reply; "If you prefer, I can be coarse."
                        Just remember to wear your Groucho glasses for maximum effect.
                        "Sigh, I'm going to Hell.....but I'm going with a smile on my face." -- Gravekeeper

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                        • #13
                          Quoth Ironclad Alibi View Post
                          Fantasy reply; "If you prefer, I can be coarse."
                          One from the files:

                          "Usually I'm a three-square bastard."
                          I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                          Procrastination: Forward planning to insure there is something to do tomorrow.
                          Derails threads faster than a pocket nuke.

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                          • #14
                            I have discovered the magic response:

                            "Well enough"

                            It's neutral (for those that don't care), it sounds positive, and if some one actually cares they can ask further.

                            I started using this when my last boss was causing me to be depressed constantly. It's hard to not make "fine" sound like "DIAF" when you really are not fine, but don't want to talk to people about it.

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                            • #15
                              I find if I actually give a "proper" answer to a question like "how are you?", people then think I'm interested and launch into a detailed explanation of their latest woe and how their boyfriend is horrible today and their sandwich wasn't very nice and isn't that guy downstairs weird. Which to be honest, I'm not very interested in unless I know them and they're my friend, which is a rather select bunch.

                              In the UK it really is a social nicety, and most people understand if you say "good, thanks" and launch into what they're really there for...in my case, doling out library books. If you're actually interested in someone, you ask in a different way.

                              Humans is weird.
                              I speak English, L33t, Sarcasm and basic Idiot.

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