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Sorry I've been absent for a while, I haven't really had any good ones lately. Okay, I have, but I was too tired to post about 'em. You'll get 'em later. This one was from two days ago:
TB= Teenaged boy sounding around 13-16
Me: Thank you for calling <cell phone company here> how may I help you? (Auto screen-pop is showing a suspended account, suspended due to excessive usage, and suspended lines always route to us when they try to use the phone)
TB: Yeah, I saw this thing on TV and I was wanting the services, do you provide the services?
Me: So you saw our add on TV?
TB: Yeah, this is (some smutty sounding possible sex line) right?
Me: No, this is <cell phone company name>. We provided the service for this phone until the number was suspended. Do you have the account holder present so I can discuss reinstating the account?
TB: I'm old enough, I can be the account holder. Will you provide the services? You sound sexy.
(It must be noted that at this point I was really wishing my supervisor was working because he would have loved to have taken the call, and I needed an outlet for my laughter)
Me: Well thank you, but no I don't provide those services. However, if the account holder is around, I can discuss reinstating the services so you can use the phone to reach the number you were trying to reach.
TB: Yeah, I can be the account holder. Are you sure you won't provide the services for me? I really need them. <at this point I can hear his friend giggling in the background, and I'm not much better>
Me: No, I can't provide those services for you, however, if you want to put the account holder on, we can discuss this bill.
TB: Really? You won't? I don't need you to talk or do anything, I just need your hand. <at which point I had to leave him on mute for almost a full minute while I laughed so hard my sides hurt>
Me: I'm sorry, I'm not going to be able to help you today. If you have the account holder call in, we can get the account reinstated so you can get the services you so desire.
TB: So you're not going to help me? Then f** you b*** <click>
I fell over laughing. The worst part was, when we went to find the call in the recording list, something had glitched on my phone and it didn't record. It was so sad!!
TB= Teenaged boy sounding around 13-16
Me: Thank you for calling <cell phone company here> how may I help you? (Auto screen-pop is showing a suspended account, suspended due to excessive usage, and suspended lines always route to us when they try to use the phone)
TB: Yeah, I saw this thing on TV and I was wanting the services, do you provide the services?
Me: So you saw our add on TV?
TB: Yeah, this is (some smutty sounding possible sex line) right?
Me: No, this is <cell phone company name>. We provided the service for this phone until the number was suspended. Do you have the account holder present so I can discuss reinstating the account?
TB: I'm old enough, I can be the account holder. Will you provide the services? You sound sexy.
(It must be noted that at this point I was really wishing my supervisor was working because he would have loved to have taken the call, and I needed an outlet for my laughter)
Me: Well thank you, but no I don't provide those services. However, if the account holder is around, I can discuss reinstating the services so you can use the phone to reach the number you were trying to reach.
TB: Yeah, I can be the account holder. Are you sure you won't provide the services for me? I really need them. <at this point I can hear his friend giggling in the background, and I'm not much better>
Me: No, I can't provide those services for you, however, if you want to put the account holder on, we can discuss this bill.
TB: Really? You won't? I don't need you to talk or do anything, I just need your hand. <at which point I had to leave him on mute for almost a full minute while I laughed so hard my sides hurt>
Me: I'm sorry, I'm not going to be able to help you today. If you have the account holder call in, we can get the account reinstated so you can get the services you so desire.
TB: So you're not going to help me? Then f** you b*** <click>
I fell over laughing. The worst part was, when we went to find the call in the recording list, something had glitched on my phone and it didn't record. It was so sad!!
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