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Can we please use common sense?

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  • Can we please use common sense?

    I mean, REALLY?

    What happened was pretty much this:

    Rang up a family of three (mom, dad and their kid) and all seems well... until I get to the water (said water is a 24-pack of 16oz bottles).

    Woman: Wait, hold up. How much did that water ring up as?
    Me: *checks screen* $2.33, m'am.
    Woman: That's the wrong price!
    Me: Well, that's what it rang up as...
    Woman: Well that's not what the sign said it was!!
    Me: Okay, well, what price is it supposed to be?
    Woman: Eighty-four cents.
    Me: *moment of silence, wondering if this was heard right* Eighty-four cents... ?
    Woman: YES.
    Me: Oh, well... um, I'm sorry but you'll have to hold on a moment, m'am. I need to call my supervisor over... *does so* Supervisor (now known as S), this pack of water is ringing up at $2.33 but they're claiming it should be eighty-four cents.
    S: *looks at screen, then at water* Hold on, and I'll have someone do a price check.

    She calls over the person working at customer service who also helps out as co-supervisor sometimes, and tells her to head on over to market. S also asks woman's husband to accompany her so he could show her where they got it.

    Needless to say, woman wasn't happy and after her husband/CW left as well as S...

    Woman: This is ridiculous! You want him to have to walk all the way back over THERE? >
    Me: I'm sorry, m'am...
    Woman: So stupid! You and your supervisor should just honour the damn price!
    Me: I'm sorry...

    Etc etc etc.

    In the end, the woman and her family ended up getting the water at eighty-four cents, but it's like... COME ON, WOMAN. Common sense isn't too much to ask for. Even the 99c store doesn't sell effing TWENTY-FOUR packs for .99c! >

    And it turned out that she DID get the water under a sign for .84c... but it was the only one among single bottles of distilled water.

  • #2
    So... Either someone dumped it there or they're just claiming it was there? Shouldn't have caved. The store isn't responsible for customers ditching crap in other places.

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    • #3
      The best packs for prices of water I've ever seen were four for ten and they were twenty four packs. 2.33 was a great deal too. What a whiner.

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      • #4
        Quoth Draco View Post
        So... Either someone dumped it there or they're just claiming it was there? Shouldn't have caved. The store isn't responsible for customers ditching crap in other places.
        Agreed, any guesses on who put it there?
        ......../\
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        • #5
          If I saw a price of 84 cents on something like that, I would immediately wonder if that could possibly be correct. I'd look for the shelf tag to verify it, because it doesn't sound like the right price for a 24 pack. But apparently that's too logical for some people.
          When you start at zero, everything's progress.

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          • #6
            Anakah is right about. Even the right price is a deal. What was the cheap bitch's problem? That's rhetorical--no answer necessary. She's an SC, that's what.
            I'm trying to see things from your point of view, but I can't get my head that far up my keister!

            Who is John Galt?
            -Ayn Rand, Atlas Shrugged

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            • #7
              Yes really, $2.33 is a great price for a 24 pack. I've seen our store brand 24 pack for $1.99 occasionally (and Deer Park which they substituted when that one ran out!), but a 24 pack of water for under a dollar? Give me a break!

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              • #8
                I don't know about other places, but in my province I would have paid a 10 cents per bottle deposit. So even at 84 cents, it would have been 3.24, not including tax.

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