... well who does really. But if you dont pay your bill on time a company has a right to call and attempt collection. Keep in mind he was talking about ONE call.
I treat lawns, drive to a house, put down lawn chemicals, do paperwork and go to the next lawn. Occasionally I have the misfortune of actually having to talk to customers. In this case ole Fudd was home.
Fudd was upset because while he was on vacation he received a bill in the mail. Fudd pays his bills on the nth of every month. Any bill received after the nth, does not get paid till the next month. Fudd went on vacation to Iowa. To the birthplace of John Wayne, understandable to be sure, but I would imagine the John Wayne window curtains are a little much.
Even though the bill was mailed and deleivered before the nth, Fudd wasnt home and didnt get it. So he didnt pay it. It was late, company puts account on pay hold and calls him. Fudd is now upset because I didnt service his lawn on the date it was originally scheduled for. Why? I never had a work order. Was never printed. No work order, no spray.
Fudd told me that he had his own business for forty years... and apparantly if a customer didnt pay Fudd, then he would still do whatever it was he was in business for ( I didnt ask and really dont care).
Now, I cant speak for everyone else, but if the boss didnt pay me last week, I sure as hell wouldny have shown up this week until this error was corrected.
I treat lawns, drive to a house, put down lawn chemicals, do paperwork and go to the next lawn. Occasionally I have the misfortune of actually having to talk to customers. In this case ole Fudd was home.
Fudd was upset because while he was on vacation he received a bill in the mail. Fudd pays his bills on the nth of every month. Any bill received after the nth, does not get paid till the next month. Fudd went on vacation to Iowa. To the birthplace of John Wayne, understandable to be sure, but I would imagine the John Wayne window curtains are a little much.
Even though the bill was mailed and deleivered before the nth, Fudd wasnt home and didnt get it. So he didnt pay it. It was late, company puts account on pay hold and calls him. Fudd is now upset because I didnt service his lawn on the date it was originally scheduled for. Why? I never had a work order. Was never printed. No work order, no spray.
Fudd told me that he had his own business for forty years... and apparantly if a customer didnt pay Fudd, then he would still do whatever it was he was in business for ( I didnt ask and really dont care).
Now, I cant speak for everyone else, but if the boss didnt pay me last week, I sure as hell wouldny have shown up this week until this error was corrected.
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