So I'm ringing out a family at the sandwich shop and the mom and dad are handling it while the kid sits at a table. They only ordered two sandwiches and got meals with both. Each had a bag of chips.
The man clearly told me he wanted: "The two meals and nothing else."
That's when I notice the kid at the table has a bag of chips too. Now it's not opened or anything he's just sliding it around on the table. So I decide to inquire about this...
Me: Just the two meals, nothing else at all?
SC: That's what I JUST said.
Me: Ok, well he <motions to kid> has a bag of chips in his hands, that's why I was asking.
SC: Oh we're not buying those he's just playing with them.
Me:
Me: Chips are not toys, please tell him to put them back.
I go ahead and ring them out, take care of my next few customers and then go take care of some stuff in the back for a few minutes. When I come out the family is still there and I see the back of chips torn apart on the table and the kid eating them up.
Me: Hey, if he's eating those you have to pay for them.
SC: He was playing with them and the bag broke all over the table. I figured no big deal if he ate them because they'd just get thrown out anyway right?
Me: That's not the point, the point is the boy stole a bag of chips.
SC: NO he didn't, he was playing with them and they broke. Rather than waste the chips, I told him he could eat them.
Me: You need to pay for those chips.
SC: I'm not paying for anything. It was an ACCIDENT. <to family> Let's go, we're leaving.
So they left. I wasn't about to make even more of a case out of it over a $1 bag of chips but I did make sure to get that guy (and his family) banned from our shop.
The man clearly told me he wanted: "The two meals and nothing else."
That's when I notice the kid at the table has a bag of chips too. Now it's not opened or anything he's just sliding it around on the table. So I decide to inquire about this...
Me: Just the two meals, nothing else at all?
SC: That's what I JUST said.
Me: Ok, well he <motions to kid> has a bag of chips in his hands, that's why I was asking.
SC: Oh we're not buying those he's just playing with them.
Me:

Me: Chips are not toys, please tell him to put them back.
I go ahead and ring them out, take care of my next few customers and then go take care of some stuff in the back for a few minutes. When I come out the family is still there and I see the back of chips torn apart on the table and the kid eating them up.

Me: Hey, if he's eating those you have to pay for them.
SC: He was playing with them and the bag broke all over the table. I figured no big deal if he ate them because they'd just get thrown out anyway right?
Me: That's not the point, the point is the boy stole a bag of chips.
SC: NO he didn't, he was playing with them and they broke. Rather than waste the chips, I told him he could eat them.
Me: You need to pay for those chips.
SC: I'm not paying for anything. It was an ACCIDENT. <to family> Let's go, we're leaving.
So they left. I wasn't about to make even more of a case out of it over a $1 bag of chips but I did make sure to get that guy (and his family) banned from our shop.
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