Me: *phone greeting*
Them: ...........wait. What did you say? I.... what?
Me:.... *phone greeting*
Them: Oh, wow. Okay. So I have a question *beep*
They hang up.
Right. Okay. 2 minutes later they call back:
Them: So.... my TV is broken and I want to bring it today. Do I have to pay your diag fee when I drop it off.
Me: Yes. All Diag fees are collected up front.
Them: Wow..... that sucks...
*hangs up*
I don't. GAH.
Them: ...........wait. What did you say? I.... what?
Me:.... *phone greeting*
Them: Oh, wow. Okay. So I have a question *beep*
They hang up.
Right. Okay. 2 minutes later they call back:
Them: So.... my TV is broken and I want to bring it today. Do I have to pay your diag fee when I drop it off.
Me: Yes. All Diag fees are collected up front.
Them: Wow..... that sucks...
*hangs up*
I don't. GAH.
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