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  • The Most Vile and Disgusting.....SCs

    Hi everyone. Thought I'd share a story with you about this "unruly customer" (clerks quote) we had one time while I was working at CVS, which, by the way, is one of the worst retails stores EVER to work in as its employees are treated like s--t and are brainwashed by the repeated music tracks playing over the speaker all day long.

    Old lady comes into store with cane. I am on the floor stocking shelves with product when she approaches me and asks if she could use our bathroom. Now, store policy is that the bathroom, which is in the back in the loading area by the breakroom, is for EMPLOYEE USE ONLY. I politely explain this to her, and she proceeds to tell me that she is incontinent and she needs to use the bathroom RIGHT AWAY. Seeing how she is an old lady and was polite about it, I quickly get my manager and ask if it we could make an exception, explaining the situation and that the woman had said that she was incontinent. Manager reluctantly says OK. I walk the woman down the aisles to the back of the store, through the Stock room doors, and point to the ladies room for her. She walks over to the ladies room and goes inside.

    Now, in a rare situation like this, (normally we rarely EVER let customers do this), I have to stand and wait in the stock room until she is finished and escort her out to the main floor area. It was a busy day and I was being called to ring upfront cause the lines were getting long.. So after 2 or 3 minutes an employee walked into the stockroom and I asked if they could just stay until the lady had finished using the bathroom. I then go upfront and ring customers.

    The lady finishes, the employee walks her out, she doesnt buy anything, and she leaves the store.

    Later on that day, my manager relayed this to me:

    That the woman had COMPLETELY MISSED THE BOWL, that there was FECAL MATTER ALL OVER THE TOILET SEAT and toilet paper all over the floor, and that my manager nonetheless upon discovering this reluctantly had to clean it up.

    THIS IS WHY WE DO NOT, I REPEAT, DO NOT allow customers to use the Employees Only Bathroom.

    but at the same time, if we had not let the woman use the bathroom, she may have very well shit her pants RIGHT there in the store by the register... and that would have been just as bad if not worse.

    Not a "sucky customer" persay, but a customer who left a vile and disgusting mess in our bathroom and decided NOT to clean up her own mess.

    Huh.

    You know, having worked in retail for a good period of time, you can all agree on this one statement:

    Just when you think you've had the most UNBELIEVABLE customer you've EVER had,
    the next day you'll get one even MORE UNBELIEVABLE!!!

    Just when you thought someone could NOT POSSIBLY BE THAT STUPID, you get another customer who is EVEN MORE STUPID THAN THAT!!!

    Hey, Carlin said it best.....

    Think of how stupid the average person is,... figure most people are even STUPIDER than that!

    regards to all those out in retail hell,
    Chris.

  • #2
    Quoth RandalGraves View Post
    Hi everyone. Thought I'd share a story with you about this "unruly customer" (clerks quote) we had one time while I was working at CVS, which, by the way, is one of the worst retails stores EVER to work in as its employees are treated like s--t and are brainwashed by the repeated music tracks playing over the speaker all day long.
    No problem for me... I sing along to music, so long as I know the words, even if I hate the song. However, coworkers might not like me for it... *shrug*
    "I call murder on that!"

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    • #3
      I did this same exact thing, except the customers that lulled me into compliance was a young father and his two very, very cute little girls, one of whom was vigorously doing the pee-pee dance.

      We had quit letting customers use our loo because of the usual problems...shit on the wall, piss on the floor, a freaking BROKEN SINK (how the hell do you BREAK a SINK?), toilet stuffed and clogged, etc.

      Store was fairly empty, no one would see, so I told the guy "go ahead, just dont' tell anyone I let you."

      Later my asst. manager comes up to me and says, "Did you get sick in the bathroom?" (I should mention that I was on a medication at the time that really, really was making me sick, although vomiting was not one of my symptoms, thank God.)

      A sense of doom came over me. I said "No....why?" I kind of knew why.

      Vomit freaking everywhere. Thanks for cleaning up after your kids, Dad! Asshole.

      No good deed goes unpunished.

      Comment


      • #4
        Quoth RecoveringKinkoid View Post

        No good deed goes unpunished.
        Life's mantra.

        Learn it. Know it. Live it.

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        • #5
          I'd never clean that up On the plane we'd block it off and radio ahead for cleaners.
          No longer a flight atttendant!

          Comment


          • #6
            Quoth RecoveringKinkoid View Post
            No good deed goes unpunished.
            Don't forget, too-- The road to hell is paved with good intentions.
            Unseen but seeing
            oh dear, now they're masquerading as sane-KiaKat
            There isn't enough interpretive dance in the workplace these days-Irv
            3rd shift needs love, too
            RIP, mo bhrionglóid

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            • #7
              Unfortunately, BN encourages people to hang out (and drink coffee) so they can't exactly not have a public restroom. (Though I have wished on more than one occasion that we could have a seperate employee bathroom.) My one store had to stop putting paper towels in the men's room because they always ended up where they didn't belong. That store has also been known to let people go home an hour early (paid) for volunteering to clean up a mess, though if it was really bad either the manager would do it (cuz they knew we weren't paid enough to clean up a biohazard) or if it was really bad enough we'd close the bathroom and let the cleaners handle it in the morning since they had the supplies to deal with it.

              The worst was when the Starbucks bathroom backed up and flooded their floor and seeped through the wall it shares with BN's receiving room. They had to call out the professionals that night to clean up our back room, while we were frantically trying to move boxes out of the way. Only a few got ruined, but we just tossed them straight into the dumpster. S'bucks had to close for the rest of the night and have the carpet ripped up. Of course people complained when they couldn't get their crack, i mean, coffee.
              I don't go in for ancient wisdom
              I don't believe just 'cause ideas are tenacious
              It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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              • #8
                I thought our customers/users were bad

                Wow, how disgusting is that?

                WHAT IS WRONG WITH PEOPLE?
                HAVE THEY NO DECENCY?
                ...but I'm a bastard and so desensitized to the scum of humanity that I'm immune to the Stun status effect.
                Quoth Gravekeeper

                Comment


                • #9
                  Quoth BookstoreEscapee View Post
                  Of course people complained when they couldn't get their crack, i mean, coffee.
                  Aw bless! .....
                  ...but I'm a bastard and so desensitized to the scum of humanity that I'm immune to the Stun status effect.
                  Quoth Gravekeeper

                  Comment


                  • #10
                    nope, they're absolutely without shame in any degree. we've had people stroll in, leave messes of all descriptions and waltz right back out again without a backward glance. messes that i would be ashamed to make in the privacy of my home, if i were of that nature; in their minds, we're paid to deal with this, so it's OK.
                    look! it's ghengis khan!
                    Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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                    • #11
                      Normally, when you take a dump you have to sit down, at least I do. How in Heaven's name can you miss?
                      Woman are like guns, if you don't treat us right, we'll blow up in your face!

                      Pain is your bodies way of telling you that you're still alive.

                      I am also known as Liquid Skin and Silkekitten.

                      Comment


                      • #12
                        Quoth RecoveringKinkoid View Post
                        We had quit letting customers use our loo because of the usual problems...shit on the wall, piss on the floor, a freaking BROKEN SINK (how the hell do you BREAK a SINK?)
                        Jumping on the blessed thing, as was proven at the last store I worked at during the remodel of 2006. Management caught 2 teenaged boys who had not only shoplifted a bunch of candy, but also had went into the recently remodeled men's restroom and tore a sink clear out of the wall by jumping up and down on it.

                        You can bet the cops were called, as were their parents. And I'm sure restitution had to be made for that.
                        Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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                        • #13
                          Yikes. Someone is nice enough to let you use the Employees Only restroom, and you can't even warn them that it's going to need to be cleaned?

                          And one of my "friends" in college tore the towel bar clear out of the wall in our bathroom when he got in on with some random skank he brought to a party at our place. Oh, was he in trouble for that one.
                          "In the end I was the mean girl/or somebody's in between girl"~Neko Case

                          “You don't need many words if you already know what you're talking about.” ~William Stafford

                          Comment


                          • #14
                            Quoth Crazyredhead View Post
                            Normally, when you take a dump you have to sit down, at least I do. How in Heaven's name can you miss?
                            You hover, and as a result your holes become misaligned.

                            I'm terribly sorry to have said that, but you asked.
                            Knowledge is power. Power corrupts. Study hard. Be evil.

                            "I never said I wasn't a horrible person."--Me, almost daily

                            Comment


                            • #15
                              Women who hover really pi$$ me off, no pun intended. Get a seat cover or wipe down the seat. When you hover, you cause the problem by peeing on the seat.
                              "In the end I was the mean girl/or somebody's in between girl"~Neko Case

                              “You don't need many words if you already know what you're talking about.” ~William Stafford

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