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Things I'd like to get off my chest... (long)
Hi everyone 
,
This is my first proper post here, so I thought I'd use it to tell you a couple of my 'favourite' incidents that have occured at work, and they are as follows:
The Chocolate Incident
One time when I was working a lady comes up to me and asks to get a refund on a Magnum ice cream she had bought. As it was already out the wrapper, I asked her what the problem was:
SC: 'Some of the chocolate fell off while I was eating it'
So, trying to keep straight a face as possible, I told her she didn't have proper grounds for a refund:
SC: 'Well it's obviously your fault that the chocolate fell off, so I want my refund.'
I, whilst resisting the urge to
her, reiterated that I couldn't give her a refund for such a trivial matter. So she does what all customers do when they know they're wrong, and asks to see the manager. He then tells her the same thing that I did, so she proceeds to storm off in a huff, muttering under her breath that we're all idiots. My manager then sighs and walks off, and I 
, thinking that I'm lucky not to be that naive/arrogant/stupid (take your pick). 
The Wannabe Scammer Incident
Recently at work we have been selling a new printer, top of the range model for the baragin price of £50 (the RRP is £200). However, this deal has proved very popular and the printers are constantly sold out due to excessive demand.
This being the case, a customer comes to my till and thought it would be a good idea to say:
SC: 'You've sold out of the printer I came here for, so I want all this stuff for free.'
He has bought to the till an 8GB memory stick, a laptop case, a Norton AntiVirus pack, and an extender lead, which all amounts to roughly £100 of supposedly 'free' merchandise
, just because we didn't have his £50 printer.
Me: 'I'm not going to do that Sir.' At this point I have also gathered up all the merchandise and put it behind the till in case he gets the urge to run out with it.
SC: 'Why not?!'
Me: 'Because, Sir, if I give you all this stuff for free you're technically stealing it, and I'm not going to allow that to happen.'
SC: 'This is a disgrace! I demand to see the manager!'
Me: 'One moment, Sir.' I go to get my awesome manager because I know he'll set this guy straight.
My awesome manager comes and repeats what I have said to the customer:
SC: 'Well this is how I run my business (bullshit
) and so should you!'
My awesome manager then proceeds to put on the cheesiest grin he could muster (somewhat similar to this
) and say:
AM: 'Well Sir, if you do indeed run your business this way then soon you won't have a business left to run!'
SC: *After a long pause* ...'Fuck you,' and he storms out the store.
I was literally
for the rest of the day. 
I've got more stories to tell, so stay tuned...
,This is my first proper post here, so I thought I'd use it to tell you a couple of my 'favourite' incidents that have occured at work, and they are as follows:
The Chocolate Incident
One time when I was working a lady comes up to me and asks to get a refund on a Magnum ice cream she had bought. As it was already out the wrapper, I asked her what the problem was:
SC: 'Some of the chocolate fell off while I was eating it'
So, trying to keep straight a face as possible, I told her she didn't have proper grounds for a refund:
SC: 'Well it's obviously your fault that the chocolate fell off, so I want my refund.'
I, whilst resisting the urge to
her, reiterated that I couldn't give her a refund for such a trivial matter. So she does what all customers do when they know they're wrong, and asks to see the manager. He then tells her the same thing that I did, so she proceeds to storm off in a huff, muttering under her breath that we're all idiots. My manager then sighs and walks off, and I , thinking that I'm lucky not to be that naive/arrogant/stupid (take your pick). The Wannabe Scammer Incident
Recently at work we have been selling a new printer, top of the range model for the baragin price of £50 (the RRP is £200). However, this deal has proved very popular and the printers are constantly sold out due to excessive demand.
This being the case, a customer comes to my till and thought it would be a good idea to say:
SC: 'You've sold out of the printer I came here for, so I want all this stuff for free.'
He has bought to the till an 8GB memory stick, a laptop case, a Norton AntiVirus pack, and an extender lead, which all amounts to roughly £100 of supposedly 'free' merchandise
, just because we didn't have his £50 printer.Me: 'I'm not going to do that Sir.' At this point I have also gathered up all the merchandise and put it behind the till in case he gets the urge to run out with it.
SC: 'Why not?!'
Me: 'Because, Sir, if I give you all this stuff for free you're technically stealing it, and I'm not going to allow that to happen.'
SC: 'This is a disgrace! I demand to see the manager!'
Me: 'One moment, Sir.' I go to get my awesome manager because I know he'll set this guy straight.
My awesome manager comes and repeats what I have said to the customer:
SC: 'Well this is how I run my business (bullshit
) and so should you!'My awesome manager then proceeds to put on the cheesiest grin he could muster (somewhat similar to this
) and say:AM: 'Well Sir, if you do indeed run your business this way then soon you won't have a business left to run!'
SC: *After a long pause* ...'Fuck you,' and he storms out the store.
I was literally
for the rest of the day. I've got more stories to tell, so stay tuned...
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