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Non-seeing
This person starts off having a phone conversation. I hear her saying goodbye to the person she's talking to, but then the other person wasn't finished and kept talking. A few seconds later, I hear her say "You know what I'm tired of talking to you now bye!" and she slams her phone into her purse. Then I hear her say "I can't believe there are no registers open!"
...One register was indeed open (someone had just left and the other cashier on at the time was on break. The register that was open had only one person on it and that person was just about finished.
The EW asks if she could come on Uscan even though she has over 15 items because there are "no registers open" I tell her that register 10 is open, and her response is: "How come there is nobody on the registers?" Once again, register 10 is open moron!
Non-listening
Shortly after dealing with the first person, I get another gem. She goes over to the Uscan register that is currently not taking cash (person who was supposed to come fix it was supposed to come yesterday and still hasn't showed up) and I ask her if she is paying cash. Her response? "Well... I could." So I tell her that register is not taking cash right now. She then asks if she could only pay in cash. I tell her the other registers will take cash but this one will not, and she asks if she could pay another way on the other registers! Then, the other person using Uscan at the time turns around and yells to her "Registers 1, 3, and 4 will take cash! Register 2 is the only one that won't!" And finally the idiot gets it. But, it only took her a few seconds to get back off track! Her one item was a bag of peaches. She puts the peaches on the scale for two seconds and then puts them in the bag, not putting in the code and having them weighed. I see this and tell her that the peaches were not put through they need to be typed in and weighed. I grab the peaches from the bag and begin telling her how to put them in, when she goes on this rant:
"Well excuse me but you need to speak up! You're not even looking at me and it sounds like you're talking to yourself (I was literally an inch away from this dingbat and I had one eye towards her as I was trying to tell her how to put in the peaches). What if someone was hard-of-hearing (then I would hope they politely ask me to repeat or speak up and not in the dumb bitchy tone you have)? You know what, forget it. I don't want them! I try to tell her I'm trying to help her and will put them in for her, but she leaves. Good rittance. Seriously, I realize that I am not overly loud because of a problem with my vocal cords I have and walking in the heat dried out my throat my bit without chance to take a drink, but nobody else was having a problem hearing me and I with one exception (which will be seen in the last story) had been speaking to everyone in the exact same volume.
Not seeing AND not listening
Looking across, I see a man trying to get the attention of the woman at the customer service desk. He was standing at the beginning of the produce section asking her in a somewhat angry tone where the cherries are. The cherries were literally right behind him, and he definitely would've seen them when he walked into the store. She points them out, but he won't listen. He asks again two more times before she finally leaves the desk and walks him to the cherries. Then unfortunately for me he goes to Uscan. He walks up to the register that isn't taking cash. I ask him if he's paying cash, and he tells me the cherries are $1.99 a pound. That's great information, but not at all what I asked! After another attempt he tells me he is paying cash, so I move him over to the register to the right. I ask if he has his store card, he again asks about the price of the cherries! He looks for his card, he doesn't have it, I ask for his phone number, and he goes on about his wife or whoever having the card and rather than giving me his phone number just keeps rambling on. So finally I put in the house card, put in his cherries, and he pays (another mini adventure, but not as bad).
And believe me when I say these people weren't the only ones who had trouble with the question of whether or not they're paying cash when using the register that wouldn't take it and the concept of the other registers infact being able to take cash.
This person starts off having a phone conversation. I hear her saying goodbye to the person she's talking to, but then the other person wasn't finished and kept talking. A few seconds later, I hear her say "You know what I'm tired of talking to you now bye!" and she slams her phone into her purse. Then I hear her say "I can't believe there are no registers open!"
...One register was indeed open (someone had just left and the other cashier on at the time was on break. The register that was open had only one person on it and that person was just about finished.
The EW asks if she could come on Uscan even though she has over 15 items because there are "no registers open" I tell her that register 10 is open, and her response is: "How come there is nobody on the registers?" Once again, register 10 is open moron!
Non-listening
Shortly after dealing with the first person, I get another gem. She goes over to the Uscan register that is currently not taking cash (person who was supposed to come fix it was supposed to come yesterday and still hasn't showed up) and I ask her if she is paying cash. Her response? "Well... I could." So I tell her that register is not taking cash right now. She then asks if she could only pay in cash. I tell her the other registers will take cash but this one will not, and she asks if she could pay another way on the other registers! Then, the other person using Uscan at the time turns around and yells to her "Registers 1, 3, and 4 will take cash! Register 2 is the only one that won't!" And finally the idiot gets it. But, it only took her a few seconds to get back off track! Her one item was a bag of peaches. She puts the peaches on the scale for two seconds and then puts them in the bag, not putting in the code and having them weighed. I see this and tell her that the peaches were not put through they need to be typed in and weighed. I grab the peaches from the bag and begin telling her how to put them in, when she goes on this rant:
"Well excuse me but you need to speak up! You're not even looking at me and it sounds like you're talking to yourself (I was literally an inch away from this dingbat and I had one eye towards her as I was trying to tell her how to put in the peaches). What if someone was hard-of-hearing (then I would hope they politely ask me to repeat or speak up and not in the dumb bitchy tone you have)? You know what, forget it. I don't want them! I try to tell her I'm trying to help her and will put them in for her, but she leaves. Good rittance. Seriously, I realize that I am not overly loud because of a problem with my vocal cords I have and walking in the heat dried out my throat my bit without chance to take a drink, but nobody else was having a problem hearing me and I with one exception (which will be seen in the last story) had been speaking to everyone in the exact same volume.
Not seeing AND not listening
Looking across, I see a man trying to get the attention of the woman at the customer service desk. He was standing at the beginning of the produce section asking her in a somewhat angry tone where the cherries are. The cherries were literally right behind him, and he definitely would've seen them when he walked into the store. She points them out, but he won't listen. He asks again two more times before she finally leaves the desk and walks him to the cherries. Then unfortunately for me he goes to Uscan. He walks up to the register that isn't taking cash. I ask him if he's paying cash, and he tells me the cherries are $1.99 a pound. That's great information, but not at all what I asked! After another attempt he tells me he is paying cash, so I move him over to the register to the right. I ask if he has his store card, he again asks about the price of the cherries! He looks for his card, he doesn't have it, I ask for his phone number, and he goes on about his wife or whoever having the card and rather than giving me his phone number just keeps rambling on. So finally I put in the house card, put in his cherries, and he pays (another mini adventure, but not as bad).
And believe me when I say these people weren't the only ones who had trouble with the question of whether or not they're paying cash when using the register that wouldn't take it and the concept of the other registers infact being able to take cash.
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