Today on my lunch a cashier told me a story from last weekend. She was working the U-scans when a lady had a cart full of packs of soda (or pop as we call it here in Michigan). Instead of scanning them all she took one package out and scanned it for all of them. Nothing wrong with that. However, she scanned one one too many times. Well, those scanners are sensitive, very understandable. Well, she didn't realize until she got her receipt. And then she proceeded to yell at the cashier, and it went something like this:
Bitch: "I rang up one too many of these! It's not right!!"
Attendant: "I'm sorry, but you'll have to go to customer service. I can't do refunds here."
Bitch: "But this is WRONG!!"
Attendant: "I'm sorry, I have no way of doing refunds here."
Bitch: "You were supposed to be WATCHING ME!! That's your job!! You're supposed to count how many I have and make sure I scan them right!! Why weren't you doing your job?!!!"
So bitch heads for the service desk and demands to see the manager on duty (by the way, he is a total horse's ass and I can guarantee you that he bent down and licked her shoes while promising to speak to the attendant. So then the attendant is helping another customer when madame bitch strolls up, a smug look on her face, and yells loud enough to draw stares:
"HAHA!! I told on you!!! You're getting WRITTEN UP!!!"
She said it was a woman in her late 50's. *shakes head* Not that that behavior would have been acceptable from anyone. Another cashier said they've had trouble with her before. By the way, I don't think she did get written up, but this manager is such an ass that I wouldn't have been surprised if she did.
Bitch: "I rang up one too many of these! It's not right!!"
Attendant: "I'm sorry, but you'll have to go to customer service. I can't do refunds here."
Bitch: "But this is WRONG!!"
Attendant: "I'm sorry, I have no way of doing refunds here."
Bitch: "You were supposed to be WATCHING ME!! That's your job!! You're supposed to count how many I have and make sure I scan them right!! Why weren't you doing your job?!!!"
So bitch heads for the service desk and demands to see the manager on duty (by the way, he is a total horse's ass and I can guarantee you that he bent down and licked her shoes while promising to speak to the attendant. So then the attendant is helping another customer when madame bitch strolls up, a smug look on her face, and yells loud enough to draw stares:
"HAHA!! I told on you!!! You're getting WRITTEN UP!!!"
She said it was a woman in her late 50's. *shakes head* Not that that behavior would have been acceptable from anyone. Another cashier said they've had trouble with her before. By the way, I don't think she did get written up, but this manager is such an ass that I wouldn't have been surprised if she did.
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