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  • #16
    Quoth craftmafia View Post
    I found that if I blame it on the book vendors they stop giving me a hard time. I don't know if it's actually the vendor who decided no coupons, but at least it makes them finally understand I'm not personally deciding to ruin their day by not taking it. I also love the people who have a fit because they can only use one coupon, so they always say "well I'm just going to come back in ten minutes and use it again!!!!" You know what? That would have worked if you paid and left normally, but your big screaming tantrum means I'm gonna remember you all day.
    I blame the vendor too, and also tell them 1800 number. If you're gonna bitch about something, bitch to the right people. lol

    It's sad that I don't typically remember customers faces. But, you're right, you pitch a giant hissy fit, I'm going to remember you. ..."I'm sorry, but I can only take one coupon, per customer, per type, per day..."... Hey, it's the only joy I get at work.

    And dude, I don't care if they hop right back in line. I am only in charge of ME and my job. lol

    You'd think they'd have more sympathy, when they pull the "in this economy" card. "Oh, so you want me to break policy so you can save money...in this economy...?... cause, you know, if they want they could fire me, and then? I'd be out of a JOB in ...THIS economy"

    For shits and giggles, I read their facebook page. I am NOT a fan, for fear I'll post things that I shouldn't.

    I'm just happy that I'm not a cashier. I mean, I have days where all I do is run a register, but I'm normally on the floor. People are nicer on the floor and it's so much easier to escape nasty people when you're not stuck behind a register.
    you are = you're. not "your".

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    • #17
      I've honestly been on register 40 hours a week for about a month and a half, not fun. It's been a slow summer so now instead of getting a couple cashiers its me and maybe two other people with registers. I'm almost excited for the holiday craziness just so I can get cashiers again.

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      • #18
        Seriously. Our stores are understaffed by design, and they wonder why customers are always bitching on the surveys "The line was too long".

        Why was the line too long?

        we only had 1 cashier.

        Why'd we only have one cashier?

        Because we only had enough hours for 1.

        Why'd we have only enough hours for 1?

        Because our sales sucked.

        Why'd our sales suck?

        Because got f'ing tired of waiting in line, because there was only one cashier...

        Why was there only 1 cashier...


        GAH.
        you are = you're. not "your".

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        • #19
          Quoth Blade_Raver View Post
          Back in '98-2000 I worked at CompUSA. They had issues with sale signs in the store.

          They decided to fix the issue by specifying the 6 digit SKU code of each item that's on sale on the sign.

          That solved a lot of problems and shut down a lot of customer arguments.
          Hells to the Yes. that is perfect. Add in pictures to make dog-certain.
          "Is it the lie that keeps you sane? Is this the lie that keeps you sane?What is it?Can it be?Ought it to exist?"
          "...and may it be that I cleave to the ugly truth, rather than the beautiful lie..."

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          • #20
            Quoth teh_blumchenkinder View Post
            Hells to the Yes. that is perfect. Add in pictures to make dog-certain.
            Couldn't do pictures. A lot of product looked the same.

            For example, RAM.

            Many different ram types that look identically alike, however the way the chips are configured is what makes them different.

            One type that works on a machine if configured differently could cause smoke/fire to your machine due to it being a higher clock speed.

            SKU was the only way to go.
            Fixing problems... one broken customer at a time.

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            • #21
              Quoth craftmafia View Post
              I've honestly been on register 40 hours a week for about a month and a half, not fun. It's been a slow summer so now instead of getting a couple cashiers its me and maybe two other people with registers. I'm almost excited for the holiday craziness just so I can get cashiers again.
              This is the same problem at my store. All my cashiers are going back to school and we won't hire more until next month. I only work one day a week because I work my office job the other 4, and my manager has decided to put ME on register. Needless to say, I am pissed. I work electronics....not front end.
              Midori = Green and DelSol= My beloved Honda

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              • #22
                I really want to smack people that bitch about the economy while shopping in a craft store.

                If the economy's that bad, then why are you buying stickers, scrapbook crap and dollhouse furniture? It's not like you need that stuff to live. You're lucky you're getting any discount at all.

                (and yes, I know some people buy supplies to make stuff like jewelry and then sell it. Probably not the majority of your customers, though.)
                When you start at zero, everything's progress.

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                • #23
                  We got cameras in the bead section. Theft went UP. This shouldn't amuse me, but it does.

                  See, the whole "this economy" thing frightens me a bit, because there isn't anything necessary at Glitter Hell. No one is going to die without pipe cleaners (well, maybe if they had some very specific instructions from a very crafty kidnapper, or something, and this was the ransom." 900 lime green pipe cleaners, a lb of blue glitter 34--not 33 and not 35-- 15 milimeter wiggly eyes... or the kid gets it")... So, people have to continue to buy useless crap to keep me in my crappy job. Heh
                  you are = you're. not "your".

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                  • #24
                    That's exactly why I have absolutely no sympathy for people complaining about the economy. Maybe if I worked in a grocery store and someone needed food, i'd help a brotha out, but there's no way you're scrounging in your couch for pennies to buy a mummy shaped Halloween candle holder.

                    A woman today asked if she could rip the coupon out of the display flyer since she didn't have one. I don't know if it's the same at other stores, but ours is dry-mounted and has VOID scribbled all over it so.... no.

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                    • #25
                      Quoth simplyanother View Post
                      Seriously. Our stores are understaffed by design, and they wonder why customers are always bitching on the surveys "The line was too long".

                      Why was the line too long?

                      we only had 1 cashier.

                      Why'd we only have one cashier?

                      Because we only had enough hours for 1.

                      Why'd we have only enough hours for 1?

                      Because our sales sucked.

                      Why'd our sales suck?

                      Because got f'ing tired of waiting in line, because there was only one cashier...

                      Why was there only 1 cashier...


                      GAH.
                      But hey, Lumberg got his bonus, so all was good...right?

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                      • #26
                        Quoth MoonCat View Post
                        I really want to smack people that bitch about the economy while shopping in a craft store.
                        Ditto about a toy store. People, your kids don't NEED toys that bad. Do you guys get a first of the month rush too?
                        Last edited by crazylegs; 08-11-2011, 09:21 AM.
                        Midori = Green and DelSol= My beloved Honda

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