I have this happen all the time. At least once a day.
Me: Tireless Roadside/On-Rent Guy (Who just found out his department is getting outsourced)
SC: Soon to be someone else's problem
SC: I need to keep my car another day.
Me: No problem. I just need to verify some....*SC cuts me off*
SC: I need to return it to Long Beach, CA, too.
Me: Unfortunately we do not have a location in Long Beach. LAX will be our closest location.
SC: You don't have a rental return area in Long Beach?
Me: No, sir (ma'am). I apologize, but our closest is LAX.
SC: Do you have anything downtown, besides L.A. at the airport?
Me: I'm sorry, but LAX is the only location we have in that area.
SC: And you don't have anything at Long Beach?
Me: No. I'm sorry. Only LAX.
SC: And nothing downtown?
Me: No.
SC: So I would have to take it to LAX?
Me: *Let me think to the very FIRST of our conversation* Yes.
SC: Are you sure you don't have a location at Long Beach?
Me: Let me check *Pauses for dramatic effect*
.................................................. .................................................. .................................................. ........................ nope. We still don't have a location at Long Beach.
SC: I guess I'll go to LAX.
I really hope some people become legally banned to breed.
Me: Tireless Roadside/On-Rent Guy (Who just found out his department is getting outsourced)
SC: Soon to be someone else's problem
SC: I need to keep my car another day.
Me: No problem. I just need to verify some....*SC cuts me off*
SC: I need to return it to Long Beach, CA, too.
Me: Unfortunately we do not have a location in Long Beach. LAX will be our closest location.
SC: You don't have a rental return area in Long Beach?
Me: No, sir (ma'am). I apologize, but our closest is LAX.
SC: Do you have anything downtown, besides L.A. at the airport?
Me: I'm sorry, but LAX is the only location we have in that area.
SC: And you don't have anything at Long Beach?
Me: No. I'm sorry. Only LAX.
SC: And nothing downtown?
Me: No.
SC: So I would have to take it to LAX?
Me: *Let me think to the very FIRST of our conversation* Yes.
SC: Are you sure you don't have a location at Long Beach?
Me: Let me check *Pauses for dramatic effect*
.................................................. .................................................. .................................................. ........................ nope. We still don't have a location at Long Beach.
SC: I guess I'll go to LAX.
I really hope some people become legally banned to breed.
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