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She went and got them and confirmed the entire stack should have been removed, and said 'Thank you for being so understanding - I'll let you have the BOGO deal!"
Ya see, that's where you missed yer chance -- you should have DEMANDED that they accept them, get the discount, and then complain to corporate anyway so they would send you gift cards
"For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad") "The difference between an amateur and a master is that the master has failed way more times." - JoCat "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005) Acts of Gord – Read it, Learn it, Love it!
"Our psychic powers only work if the customer has a mind to read." - me
I have no problem with her forgetting to check the expiration date. It was her finding something to complain about even though I was doing her a favor and the way she fake checked for another coupon. I really honestly said not to do it again in a very nice voice. There was no indication that I thought she did it on purpose, because I honestly did not believe she did it on purpose. I get lots of people that come up with expired coupons that don't bug me, but she did because of the suckiness in the way she acted.
Corp. & store management has good intentions when they bend a rule to please a customer but you know what they say about good intentions. "The road to hell is paved with good intentions".
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