Now a few months back, my store started limiting the sales on spray paint: you must be 18, there is a 3 can limit, and no sales after 8pm. We had to do this because of all the wannabe gangsters in the area tagging everything up. So basically, the majority of the people who have legit reasons for buying spray paint have to suffer because of the few. Now most people are fine with this policy, but I still get bitched at every now and then by someone who wants 12 cans but can't take them. And that brings me to today's story.
It was today a typically busy Sunday. It was 45 minutes before I was to clock out and enjoy the rest of my day. I hear a page that someone needs help in Hardware, which is right by Sporting Goods, and head over there because as usual, the Hardware associate is up at the front registers. A few people need spray paint, and I help them accordingly. After I finish up with them I go to put the keys to the paint cabinet away when HE shows up.
After spending almost four years in retail, I can tell when a customer is going to be a problem. He was a white guy in his 30's to 40's, and he walked up real fast like he was on a mission. It started off with him asking for help with the spray paint, no problem there, then he says...
Me: Me
DB: Douche Bag
DB: Home Depot and Lowe's suck so I figured I'd try you guys
Me: (knowing this is going downhill just by the simple fact that wasn't said in a light-hearted tone, but rather angrily) Yeah I get that a lot
DB: Yeah I need six cans of this
He holds out the lid to a particular can of spray paint, which I suddenly hope we are out of stock of. Sure enough, it isn't
Me: I'm sorry sir but there is a 3 can limit on spray paint
DB: Look i was just at the (store a few miles away, a legit story) Walmart and I cleaned them out. I took eight cans. They didn't say anything about a limit.
Me: That's because we had to start a limit because we were getting a lot of taggers over here.
DB: But I'm not some punk. I'm not going to be tagging anything up. Here I'll give you my driver's license to prove it. Now let me get six cans
Me: Look I understand sir, but it's store policy. There's a three can limit per ID.
DB: Look I'm gonna buy these, and then I'm gonna take them to my car and come back and buy 3 more.
Me: That's fine. (Well, not really. We're not supposed to let people do that but this guy wasn't taking no for an answer)
He takes his paint and leaves, and one of my friends comes over and I tell him about it. Then one of the Assistant Mangares shows up, one of the nice ones fortunately. She is holding the same color of paint that the douche bag just bought. She tells me:
AM: Rocko, what did you say to that guy?
Thinking that she means that I said it was fine to buy three more cans, I defend myself saying that there was no way that guy was backing down. Then she tells me that she just got bitched at by the guy because I supposedly called him a tagger. Yep because I wouldn't violate store policy and give the guy what he wanted, he complained to management, in front of the entire customer service desk. If it had been one of the bitchy managers he talked to, I could have gotten in big trouble for that. But she said it was fine and don't worry about it, I'm not in trouble for it.
Fucking cock stain, I hope he gets buzzed off of the fumes and falls into a woodchipper.
It was today a typically busy Sunday. It was 45 minutes before I was to clock out and enjoy the rest of my day. I hear a page that someone needs help in Hardware, which is right by Sporting Goods, and head over there because as usual, the Hardware associate is up at the front registers. A few people need spray paint, and I help them accordingly. After I finish up with them I go to put the keys to the paint cabinet away when HE shows up.
After spending almost four years in retail, I can tell when a customer is going to be a problem. He was a white guy in his 30's to 40's, and he walked up real fast like he was on a mission. It started off with him asking for help with the spray paint, no problem there, then he says...
Me: Me
DB: Douche Bag
DB: Home Depot and Lowe's suck so I figured I'd try you guys
Me: (knowing this is going downhill just by the simple fact that wasn't said in a light-hearted tone, but rather angrily) Yeah I get that a lot
DB: Yeah I need six cans of this
He holds out the lid to a particular can of spray paint, which I suddenly hope we are out of stock of. Sure enough, it isn't
Me: I'm sorry sir but there is a 3 can limit on spray paint
DB: Look i was just at the (store a few miles away, a legit story) Walmart and I cleaned them out. I took eight cans. They didn't say anything about a limit.
Me: That's because we had to start a limit because we were getting a lot of taggers over here.
DB: But I'm not some punk. I'm not going to be tagging anything up. Here I'll give you my driver's license to prove it. Now let me get six cans
Me: Look I understand sir, but it's store policy. There's a three can limit per ID.
DB: Look I'm gonna buy these, and then I'm gonna take them to my car and come back and buy 3 more.
Me: That's fine. (Well, not really. We're not supposed to let people do that but this guy wasn't taking no for an answer)
He takes his paint and leaves, and one of my friends comes over and I tell him about it. Then one of the Assistant Mangares shows up, one of the nice ones fortunately. She is holding the same color of paint that the douche bag just bought. She tells me:
AM: Rocko, what did you say to that guy?
Thinking that she means that I said it was fine to buy three more cans, I defend myself saying that there was no way that guy was backing down. Then she tells me that she just got bitched at by the guy because I supposedly called him a tagger. Yep because I wouldn't violate store policy and give the guy what he wanted, he complained to management, in front of the entire customer service desk. If it had been one of the bitchy managers he talked to, I could have gotten in big trouble for that. But she said it was fine and don't worry about it, I'm not in trouble for it.
Fucking cock stain, I hope he gets buzzed off of the fumes and falls into a woodchipper.
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