I totally forgot this place existed until a few choice customer situations made me wish I could share them with someone. Then I remembered: Hey, the forum! So, here we go--some of the worst customers I've had recently, in no particular order. I just need to get these off my chest.
If working in retail has taught me anything, it's who my true nemesis really is. It isn't the soccer mom who happens to be late for work, or the whiny 5 year old who CRAVES that Reeses' Cup. No, my true enemy is none other than THE ELDERLY.
One day, as per usual, I was door greeting. I hadn't had much luck giving out Rewards cards, and folks just ignoring me when I tried speaking to them didn't help.
*Old lady walks in*
Me: Hello, how are you doing today?
SC: ... Fine.
Me: Do you have one of our Rewards cards?
SC: I DON'T WANT YOUR DAMN CARD!
She stomps off, leaving me to slap a hand over my mouth and whisper obscenities.
Later, an old couple walks in. Woman's as nice as can possibly be, while her old "war-vet-you-owe-ME" husband walks onward.
Me: *Explaining the card. She's interested.* Can I get your name--
SC (Old Man) : YOU AIN'T SIGNIN' UP FOR NO DAMN MAILING LIST!
*He grabs her arm and yanks her away. She looks at me with a sympathetic smile.*
Her: ... Sorry ...
Old jerk.
I understand most of our customers are in their 70's and shopped back when the store first opened, but hey--times change. If you're that paranoid to give out your phone number, how do you pay bills?
Don't you love being called a liar, right to your face? I sure do!
*Me explaining card.*
SC: Oh, okay.
Me: Okay, Ma'am, I just need your phone number--
SC: Oh, I don't want called.
Me: Ma'am, we DON'T call--
SC: No, I'm not gonna take that chance.
She walks off.
Lady. It's NOT some card issued by the guv'ment. We're NOT tracking you. We DON'T know where you live--for all we know, it isn't even YOUR phone number! Chill the hell out!
Besides the old, people not-so-old (40's) still act like children--children who think cursing is the best thing ever:
Me: Hello, how are you doing today?
SC: *Glares at me.*
*His purchase consists of two cans of spraypaint. I ring one up, and the register asks for a birthday.*
Me: Could I get your birthday, please?
SC: Mah birthday? What the f**k do you need that for?
Me: The machine wants one, sir. You have to be over 18 to buy them. (The guy was in his 40's, obviously.)
SC: That's f**king ridiculous. Forget it.
He walks off.
If you won't tell someone your birthday for some PAINT, what else are you hiding from people?
And last but not least, kids! Who doesn't love kids? Those whiny, ungrateful little things who scream because they got ONE $40 toy, but not that 25-cent gumball?
This older woman was through my line with her grandson. Woman was kind as all get-out, one of the people you'd love to talk to every day.
SC will be SK (Sucky Kid)
Me: Hello, how are you--
*SK roars. Literally. Roars.*
Lady: Oh, be quiet, we're almost out--
SK: I WANT THAT TOY!
*SK has 2 hot wheels.*
Lady: But you got 2 cars!
*He glares at her.*
SK: I DON'T LIKE YOU. I DON'T WANT YOU HERE. I DON'T LIKE YOU.
Me: Um ... That'll be (amount.)
*She pays, while he keeps insulting her. They start to leave, and he notices the wall of trading cards.*
SK: WHAT ARE THOSE OVER THERRRRRRRRRE?
... This job makes me never want to have kids. Ever. I'm DREADING December.
I have tons more, but these are the few that instantly came to mind.
If working in retail has taught me anything, it's who my true nemesis really is. It isn't the soccer mom who happens to be late for work, or the whiny 5 year old who CRAVES that Reeses' Cup. No, my true enemy is none other than THE ELDERLY.
One day, as per usual, I was door greeting. I hadn't had much luck giving out Rewards cards, and folks just ignoring me when I tried speaking to them didn't help.
*Old lady walks in*
Me: Hello, how are you doing today?
SC: ... Fine.
Me: Do you have one of our Rewards cards?
SC: I DON'T WANT YOUR DAMN CARD!
She stomps off, leaving me to slap a hand over my mouth and whisper obscenities.
Later, an old couple walks in. Woman's as nice as can possibly be, while her old "war-vet-you-owe-ME" husband walks onward.
Me: *Explaining the card. She's interested.* Can I get your name--
SC (Old Man) : YOU AIN'T SIGNIN' UP FOR NO DAMN MAILING LIST!
*He grabs her arm and yanks her away. She looks at me with a sympathetic smile.*
Her: ... Sorry ...
Old jerk.
I understand most of our customers are in their 70's and shopped back when the store first opened, but hey--times change. If you're that paranoid to give out your phone number, how do you pay bills?
Don't you love being called a liar, right to your face? I sure do!
*Me explaining card.*
SC: Oh, okay.
Me: Okay, Ma'am, I just need your phone number--
SC: Oh, I don't want called.
Me: Ma'am, we DON'T call--
SC: No, I'm not gonna take that chance.
She walks off.
Lady. It's NOT some card issued by the guv'ment. We're NOT tracking you. We DON'T know where you live--for all we know, it isn't even YOUR phone number! Chill the hell out!
Besides the old, people not-so-old (40's) still act like children--children who think cursing is the best thing ever:
Me: Hello, how are you doing today?
SC: *Glares at me.*
*His purchase consists of two cans of spraypaint. I ring one up, and the register asks for a birthday.*
Me: Could I get your birthday, please?
SC: Mah birthday? What the f**k do you need that for?
Me: The machine wants one, sir. You have to be over 18 to buy them. (The guy was in his 40's, obviously.)
SC: That's f**king ridiculous. Forget it.
He walks off.
If you won't tell someone your birthday for some PAINT, what else are you hiding from people?
And last but not least, kids! Who doesn't love kids? Those whiny, ungrateful little things who scream because they got ONE $40 toy, but not that 25-cent gumball?
This older woman was through my line with her grandson. Woman was kind as all get-out, one of the people you'd love to talk to every day.
SC will be SK (Sucky Kid)
Me: Hello, how are you--
*SK roars. Literally. Roars.*
Lady: Oh, be quiet, we're almost out--
SK: I WANT THAT TOY!
*SK has 2 hot wheels.*
Lady: But you got 2 cars!
*He glares at her.*
SK: I DON'T LIKE YOU. I DON'T WANT YOU HERE. I DON'T LIKE YOU.
Me: Um ... That'll be (amount.)
*She pays, while he keeps insulting her. They start to leave, and he notices the wall of trading cards.*
SK: WHAT ARE THOSE OVER THERRRRRRRRRE?
... This job makes me never want to have kids. Ever. I'm DREADING December.
I have tons more, but these are the few that instantly came to mind.
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