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  • The phone phollies continue

    I swear, in order to able to own and operate a telephone, one should have to pass a rigorous training program and test involving negative reinforcement. Lots of it.

    Ten minutes to seven this morning, the phone rings. Keep in mind on Sunday mornings we open at 9. We had opened at 8 until a month ago. Store manager picks up the call--and gets somebody looking for something referred to only as "Reach dental strips."

    Store manager explains we are closed and he is in the middle of something, so perhaps the caller would like to try again after we've opened for the day. Caller gets all uppity, asks him "why did you pick up the phone when you were closed?," and what could possibly be more important than helping a poor customer?

    Store manager explains he is in the middle of doing payroll, and if he doesn't get that finished and submitted he will have 120 very angry employees. He also says he picked up the phone because he has to--an employee could be calling in sick or somebody else may be calling the store for some emergency purpose. Caller is still adamant about learning if we have Reach dental strips.

    He transferred the call. I don't know know what the person who picked up the call told the caller.

    Seriously, who goes calling a store two hours before it opens looking for oral hygiene implements--or anything else for that matter?
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

  • #2
    Lazy people who don't want to leave the house on game day if they don't have to.

    Next question.
    Unseen but seeing
    oh dear, now they're masquerading as sane-KiaKat
    There isn't enough interpretive dance in the workplace these days-Irv
    3rd shift needs love, too
    RIP, mo bhrionglóid

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    • #3
      There was a good damn reason we answered the phone saying "Security" after we closed. Everyone would be running around trying to tidy things up and go home for the night, yet we still had to answer the phone in case the GM or an employee's ride called. That does not mean we want to spend precious minutes hunting for a random DVD or waste time going through our whole library of movies because someone has a list and they want to see if 30 different movies are in stock.
      A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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