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Complementary Chicken...apparently
A co-worker was running food out. She was taking a side of chicken wings to a table. The table in question had a woman sat at it. She quite happily accepted the chicken wings, but then called CW over.
SC: Do you have any kind of cheesy dip for these wings?
CW: Oh, I’m sorry, I don’t think we do.
SC: What?! This is ridiculous! I’m not going to enjoy these now!
CW: We do have other dips...
SC: No! No! Just go away.
CW went back to work. About fifteen minutes later, a random customer came up to me with a receipt.
RC: Excuse me, I ordered chicken wings about half an hour ago, I was wondering when I was going to get them.
Me: I will look into that for you.
I did, and it turned out that there had been a mix up in table numbers. It turned out that the SC hadn’t even ordered any food! CW was outraged and went over to her.
CW: Excuse me! I believe you have just taken some food you did not pay for!
SC looked confused.
CW: Those wings were meant for someone else! You are going to have to be charged for those!
SC: Charged?!
CW: Yes because you have eaten those and now we have to make some more for the customer who didn’t get any food.
SC: What? I didn’t realise you were going to make me pay for those! I thought they were just something that you gave out for free to customers!
CW: Free chicken wings?
SC: Yes, you know, like some bars have free mixed nuts and stuff. I thought you were giving me food because you were a kind establishment!
CW: And how did that give you reason to be so rude to me?
SC: You didn’t have what I wanted.
CW gave up and sent a manager over. Unfortunately he was spineless and let her away with it.
I Told You So
A grumpy looking male customer came up to the bar.
SC: Hi, I want to order two meals, but I DO NOT want them for another HOUR. Have you got that?
Me: OK, we are rather busy at the moment, I will just check with the kitchen if that is OK.
SC: You don’t need to check.
Me: I do. Just to be sure.
The kitchen didn’t like the sound of it. They were busy, and were worried that it would lead to confusion, mess up times and the order could be lost. Plus the guy was rude and I didn’t want to reward him for it by giving him what he wanted. I went out and explained this to the SC.
Me: It would make things much easier if you ordered when you wanted the meal.
SC: This is ridiculous *blah blah bitch moan bitch*. Fine, I will order them now then.
Me: OK, so you are ordering the meals now, to have now?
He didn’t respond. I put the order through. Ten minutes later, it went out. I heard him bellowing from across the pub at CW.
SC: I ASKED FOR THESE IN AN HOUR! WE ARE NOT READY YET! TAKE THEM BACK!!!
Manager went over, completely caved and told the kitchen to make his meals in an hour. This led to wasted food. I HATE it when customers waste food unnecessarily!
This led to more problems. The kitchen had already got rid of their ticket, there was no evidence of it, and they were busy. This meant that the meals simply were simply forgotten about, as they were concentrating on the customers who had brains and ordered their food when they actually wanted it. The SC ended up storming up to me an hour and FIVE minutes after he ordered.
SC: It has been more than an hour! Where is the food?!
I had also completely forgotten about it. I ran into the kitchen and informed them. I went to the SC and told them it would be about 15 minutes.
SC: So we will have waited an hour and twenty minutes for our food?!
Me: No. Twenty minutes. The hour beforehand was your choice.
SC: Go tell them to hurry up!
I went into the kitchen and stood silently. A co-worker asked me what I was doing.
Me: I’m pretending to ask the kitchen to hurry up. *I went to the door* This special snowflake thinks he’s the only person in the damn pub.
I opened the door, and was greeted by the SC.
SC: I heard what you said, and I want you to know we are NEVER coming back here.
Oopsie!
A co-worker was running food out. She was taking a side of chicken wings to a table. The table in question had a woman sat at it. She quite happily accepted the chicken wings, but then called CW over.
SC: Do you have any kind of cheesy dip for these wings?
CW: Oh, I’m sorry, I don’t think we do.
SC: What?! This is ridiculous! I’m not going to enjoy these now!
CW: We do have other dips...
SC: No! No! Just go away.
CW went back to work. About fifteen minutes later, a random customer came up to me with a receipt.
RC: Excuse me, I ordered chicken wings about half an hour ago, I was wondering when I was going to get them.
Me: I will look into that for you.
I did, and it turned out that there had been a mix up in table numbers. It turned out that the SC hadn’t even ordered any food! CW was outraged and went over to her.
CW: Excuse me! I believe you have just taken some food you did not pay for!
SC looked confused.
CW: Those wings were meant for someone else! You are going to have to be charged for those!
SC: Charged?!
CW: Yes because you have eaten those and now we have to make some more for the customer who didn’t get any food.
SC: What? I didn’t realise you were going to make me pay for those! I thought they were just something that you gave out for free to customers!
CW: Free chicken wings?
SC: Yes, you know, like some bars have free mixed nuts and stuff. I thought you were giving me food because you were a kind establishment!
CW: And how did that give you reason to be so rude to me?
SC: You didn’t have what I wanted.
CW gave up and sent a manager over. Unfortunately he was spineless and let her away with it.
I Told You So
A grumpy looking male customer came up to the bar.
SC: Hi, I want to order two meals, but I DO NOT want them for another HOUR. Have you got that?
Me: OK, we are rather busy at the moment, I will just check with the kitchen if that is OK.
SC: You don’t need to check.
Me: I do. Just to be sure.
The kitchen didn’t like the sound of it. They were busy, and were worried that it would lead to confusion, mess up times and the order could be lost. Plus the guy was rude and I didn’t want to reward him for it by giving him what he wanted. I went out and explained this to the SC.
Me: It would make things much easier if you ordered when you wanted the meal.
SC: This is ridiculous *blah blah bitch moan bitch*. Fine, I will order them now then.
Me: OK, so you are ordering the meals now, to have now?
He didn’t respond. I put the order through. Ten minutes later, it went out. I heard him bellowing from across the pub at CW.
SC: I ASKED FOR THESE IN AN HOUR! WE ARE NOT READY YET! TAKE THEM BACK!!!
Manager went over, completely caved and told the kitchen to make his meals in an hour. This led to wasted food. I HATE it when customers waste food unnecessarily!
This led to more problems. The kitchen had already got rid of their ticket, there was no evidence of it, and they were busy. This meant that the meals simply were simply forgotten about, as they were concentrating on the customers who had brains and ordered their food when they actually wanted it. The SC ended up storming up to me an hour and FIVE minutes after he ordered.
SC: It has been more than an hour! Where is the food?!
I had also completely forgotten about it. I ran into the kitchen and informed them. I went to the SC and told them it would be about 15 minutes.
SC: So we will have waited an hour and twenty minutes for our food?!
Me: No. Twenty minutes. The hour beforehand was your choice.
SC: Go tell them to hurry up!
I went into the kitchen and stood silently. A co-worker asked me what I was doing.
Me: I’m pretending to ask the kitchen to hurry up. *I went to the door* This special snowflake thinks he’s the only person in the damn pub.
I opened the door, and was greeted by the SC.
SC: I heard what you said, and I want you to know we are NEVER coming back here.
Oopsie!
BOOO! hsss! Your manager needs to grow a spine!
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