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Here's a few stories back when I worked at CVS at the mall, back between 2000 and 2002.
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I'm called to the perfume cabinet which contains some products expensive enough to be behind lock and key. Someone presses the button paging an associate to the cabinet and the supervisor hands me the key.
Beside the cabinet was a young-ish couple who was very interested in one of the most expensive perfumes ($80) we had available. As I took it out of the cabinet for her to sample, she yanked it out of my hand, sprayed it in my face, temporarily incapacitating me and fighting to breathe. After merely 5 seconds, I finally was able to regain enough composure to figure what happened but the couple (and the bottle) were gone.
We had the "robbery" caught on camera, and called the police, but they were likely out of the mall altogether by the time they arrived. As far as I can tell, they got away with it. CVS tends to avoid any confrontation with shoplifters for fear of "unwanted media attention," so chances are they didn't pursue the case much.
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Supervisor calls me up to the office. CVS tended to employ young supervisors, some as young as 18, and she was no exception. Still living with her parents (and I think still in high-school) she was ranting to me about her boyfriend Rick's parents' dislike for her.
Her: "His parents just won't let me talk to him, and when I try to call the house, if one of the parents pick up and find out it's me, they immediately hang up."
Me (uninterested): "Uh huh..." (why the heck are you calling me into the office during my shift to tell me this?!!
)
Her: "So, this is what I want you to do..." (uh oh)
Her: "Can you call this number and pretend like you have a cold. You kind of sound like his best friend Mike and his parents might fall for it."
Me: *sigh* "Yeah, whatever."
(I do so... and the mother picks up)
Mother: "Hello?"
Me: (holding my nose) "Uh, hi, it's Mike... is Rick home?"
Mother: "Umm... this isn't Mike."
Me: "Of course it's Mike. What makes you think it isn't?"
Mother: "Well, I'm looking at Mike right now in the living room playing Nintendo with Rick. Who is this?"
Me: (hangs up) "Don't ever ask me to do that again." (leaves without saying another word)
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A teenage boy came up to the counter with a box of Maxipads. I could see by the look on his face he was embarrassed. As I scanned it, he timidly said, "Uuuh, just to let you know, guy... umm... these aren't mine."
I looked at him and said, "Uuuuh, yeah, I know."
"It's for my mom."
"Okay."
You know, this could have been a lot less awkward if you hadn't said anything at all and made the purchase like it was a bottle of Tums!
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Customer: "Excuse me, sir... do you happen to sell belated anniversary cards?"
Me: "Uh... heh, no... but we do have 'I'm so sorry' and 'Let's make up' cards."
Customer: "Hmm... that's a good idea. I'll get those."
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From a CVS Extra Care Card application:
Email Address: same as mailing address
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From another CVS Extra Care Card Application:
p.s. Maury Povich is really hot!
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Customer: "Uuuh, do you have a deli in here?"
Me: "...No... This is a CVS drugstore."
Customer: "Oh. Where is Subway?"
I've never heard of even a supersized CVS containing a deli before.
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(I had just finished selling a customer his daily cigarettes. He comes in at the same time of day everyday. The man behind him looks concerned.)
Man: "Did you check his ID to make sure he was old enough to buy cigarettes?"
Me: "He comes in here all the time. I know his brand, even."
Man: "That isn't good enough. You know, it's possible that could even be his twin."
Me: "Err... even if he had a twin, he'd be the same age."
Man: "Oh... yeah."
I'm glad that satisfied his concerns. I was just about to get out the clue bat.
================================================== ========
I'm called to the perfume cabinet which contains some products expensive enough to be behind lock and key. Someone presses the button paging an associate to the cabinet and the supervisor hands me the key.
Beside the cabinet was a young-ish couple who was very interested in one of the most expensive perfumes ($80) we had available. As I took it out of the cabinet for her to sample, she yanked it out of my hand, sprayed it in my face, temporarily incapacitating me and fighting to breathe. After merely 5 seconds, I finally was able to regain enough composure to figure what happened but the couple (and the bottle) were gone.
We had the "robbery" caught on camera, and called the police, but they were likely out of the mall altogether by the time they arrived. As far as I can tell, they got away with it. CVS tends to avoid any confrontation with shoplifters for fear of "unwanted media attention," so chances are they didn't pursue the case much.
================================================== ========
Supervisor calls me up to the office. CVS tended to employ young supervisors, some as young as 18, and she was no exception. Still living with her parents (and I think still in high-school) she was ranting to me about her boyfriend Rick's parents' dislike for her.
Her: "His parents just won't let me talk to him, and when I try to call the house, if one of the parents pick up and find out it's me, they immediately hang up."
Me (uninterested): "Uh huh..." (why the heck are you calling me into the office during my shift to tell me this?!!
)Her: "So, this is what I want you to do..." (uh oh)
Her: "Can you call this number and pretend like you have a cold. You kind of sound like his best friend Mike and his parents might fall for it."
Me: *sigh* "Yeah, whatever."
(I do so... and the mother picks up)
Mother: "Hello?"
Me: (holding my nose) "Uh, hi, it's Mike... is Rick home?"
Mother: "Umm... this isn't Mike."
Me: "Of course it's Mike. What makes you think it isn't?"
Mother: "Well, I'm looking at Mike right now in the living room playing Nintendo with Rick. Who is this?"
Me: (hangs up) "Don't ever ask me to do that again." (leaves without saying another word)
================================================== ========
A teenage boy came up to the counter with a box of Maxipads. I could see by the look on his face he was embarrassed. As I scanned it, he timidly said, "Uuuh, just to let you know, guy... umm... these aren't mine."
I looked at him and said, "Uuuuh, yeah, I know."
"It's for my mom."
"Okay."
You know, this could have been a lot less awkward if you hadn't said anything at all and made the purchase like it was a bottle of Tums!
================================================== ========
Customer: "Excuse me, sir... do you happen to sell belated anniversary cards?"
Me: "Uh... heh, no... but we do have 'I'm so sorry' and 'Let's make up' cards."
Customer: "Hmm... that's a good idea. I'll get those."
================================================== ========
From a CVS Extra Care Card application:
Email Address: same as mailing address
================================================== ========
From another CVS Extra Care Card Application:
p.s. Maury Povich is really hot!
================================================== ========
Customer: "Uuuh, do you have a deli in here?"
Me: "...No... This is a CVS drugstore."
Customer: "Oh. Where is Subway?"
I've never heard of even a supersized CVS containing a deli before.
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(I had just finished selling a customer his daily cigarettes. He comes in at the same time of day everyday. The man behind him looks concerned.)
Man: "Did you check his ID to make sure he was old enough to buy cigarettes?"
Me: "He comes in here all the time. I know his brand, even."
Man: "That isn't good enough. You know, it's possible that could even be his twin."
Me: "Err... even if he had a twin, he'd be the same age."
Man: "Oh... yeah."
I'm glad that satisfied his concerns. I was just about to get out the clue bat.
I hope those thieving scumbags developed a severe allergy to that expensive stolen perfume. Or somewhere down the line, someone pepper-sprayed them. People like that deserve a severe Karmic smackdown.
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