The employee is always right, ma'am!

[Despina83]

I had been back there earlier looking for cold medicine and I actually remembered seeing a box full of orange motrin boxes.

[Teefies2]

Ignoring the fact I usually try to get liquid gel versions of any OTC pain meds, I just yesterday bought a 400 count of <my store brand> naproxen. They don't have a coating but I bought them for 3 reasons: 1) naproxen is one of 2 pain meds to have any effect, 2) it's cheaper then name brand, 3) I get a bigger discount on <my store brand> products.
I only buy store brand.
And yes I've had many a times I tried to tell customers that <name brand> is exactly the same thing as <store brand> except the name brand product has <name brand> on it. Sometimes I can get it through to them. Sometimes... I can't. (but it's not Tylenol/aleve/Motrin!!!)

I'm with you on buying the store brands, Dragon Wings. I have co-workers who think I'm crazy cause, you know, you can't get/use your register rewards!!! But then I point out that with our higher discount on store brands, it's actually cheaper to get the store brands and then add in your additional discount with the PSC

::: cue deer-in-the-headlights looks::: Sheesh!

[sirwired]

Fun fact: Look at a generic bottle/box/whatever of Store Brand medicine/cereal/whatever... it will often say something like: "FancyBrand is a Registered Trademark of MegaCorp. This product is not manufactured or distributed by MegaCorp."

Then look at the FancyBrand container: It'll say "Distributed by MegaCorp."

What lesson can we draw from this... look at those statements carefully. FancyBrand is distributed by MegaCorp... but it oftentimes isn't manufactured by MegaCorp. The same company often makes both the Store Brand and MegaBrand, and that company, in turn, often has nothing to do with MegaCorp at all... lots of the consumer product companies do this. Why? Once FancyBrand goes generic or is duplicated, sales of FancyBrand drop off; MegaCorp sells or spins off the FancyBrand factory, which can then credibly sell generics of their own to all and sundry, using up the formerly idle factory capacity. In addition, if the efficiency of the original factory is no longer competitive, it can save MegaCorp money to just buy from GenericCorp instead of running their own plant.

[PepperElf]

Not to split hairs, but in spite of claims, that's not always the case. There are sometimes differences in "inactive" ingredients, which can still change how medications behave. I know that with prescription medications, my wife had to be moved from a generic to a name brand because the pharmacy changed generic providers, and the new provider's fillers caused some undesirable side effects.
So while there was a good likelihood of the customer being sucky (or at least ill-informed), there's a slight chance she actually had a legitimate reason for wanting the name brand.

I'm not aware of that with ibuprofen but... with some prescription medications yes. mom specifically asks for the branded ones for that reason - and because it costs her the same for either one so she'd rather get the real stuff.

[Lace Neil Singer]

That's partially why I think she may have wanted the coating and not risk the generic brand not having the coating on it. The last pack I picked up of generics was back in 2010 and it was without the coating. Plus when people are in pain (cramps! headache!), sometimes they are bitchy.

Still no reason to act like an arse, tho. I've gone into a Boots store before in the early stages of migraine to buy anti migraine pills to ward it off til I got home (of course, the one day where I didn't have the pills is when I get the migraine!) and was in pain, as well as suffering visual disturbances, and I was polite, if a little short with my words.

I buy generic ibruprofin cuz it's exactly the same as the branded one, but much cheaper. It also is exactly the same pill; the ones I take are red gellatin capsules.

[Gizmo]

I just yesterday bought a 400 count of <my store brand> naproxen.

I wish I could do that in the UK with any pain meds. They are so locked down in the UK due to "suicide risks" that we can only buy a max of 32 at a time (2 X16 usually). Its a real PITA when both me and hubby have colds as I have to visit 2/3 shops to provision both of us (2X night nurse, 2X day meds).

/sorry, off topic.

[dragon_wings]

I wish I could do that in the UK with any pain meds. They are so locked down in the UK due to "suicide risks" that we can only buy a max of 32 at a time (2 X16 usually). Its a real PITA when both me and hubby have colds as I have to visit 2/3 shops to provision both of us (2X night nurse, 2X day meds).

/sorry, off topic.

Damn. I'm so sorry. That sucks. I take 2 at least once a day. My knee's been acting a bitch lately and standing 8 hours doesn't help.