Tweet
Today, our store was ridiculously understaffed. It was ridiculously understaffed for June, let alone Christmastime. We have stupidly long lines on a good day, but today it was just...insane.
So, I was a little sad for the woman who waited in that very very long line then handed me a Visa gift card... and a 40% off coupon.
Granted, she didn't argue with me...but still. I read a complaint at the Glitter Hell facebook page, where a woman wanted to buy a gift card for something, but was thwarted (It's REGULAR PRICE!)...because, duh. They pointed out that...gift cards are excluded on the damned coupon.
I just didn't expect to see it in person. Poor woman waited in that long assed line. Oh well.
When we ring up gift cards, we have to do them as a separate transaction, and the only forms of payment we're permitted to accept are cash and debit. I'm not sure if this is a Glitter Hell rule, or just an our location rule. Whichever, I always announce this BEFORE I start ringing up any gift cards.
The proper response to this is "Gah, I only have a debit card, I don't want to use a debit card!", in that "gee, if I only say this THIS way, she'll totally let me do it..." way.
When I say "cash or debit only", it's not a trick. "Is credit okay?", ...is no.
"Can I write a check?".
Sure! We'll just hold on to the gift card for 10 days while we wait for your check to clear.
Or, you know. NO. No, you can't write a check for a gift card.
Now, I get the whole irritation at not being able to do credit, I really do. But these are not my rules. Cash or Debit only.
And absolutely NO CHECKS!
Oh! Yesterday, I had a woman who was getting something like 12.23 back in change. She says "give me your oldest looking pennies".
I said sure, cause, why not. And then, she leans over and tries to stick her hand in my damned drawer and touch my money. Oh hell no. And I tell her such (well, more politely)"I'm not trying to steal! I just want to see the pennies"
Fuck if I care. You never put your hands in my drawer. You never make the motion like you're going to do it. I wish I had had my wits more about me (other than batting her hand away) and slammed the drawer on her.
I don't know if she was trying to steal, or was just a crazy penny lover, you know, it didn't really occur to me until writing this post that she might just have been trying to grab my money.
Damn. I'm slow.
So, I was a little sad for the woman who waited in that very very long line then handed me a Visa gift card... and a 40% off coupon.
Granted, she didn't argue with me...but still. I read a complaint at the Glitter Hell facebook page, where a woman wanted to buy a gift card for something, but was thwarted (It's REGULAR PRICE!)...because, duh. They pointed out that...gift cards are excluded on the damned coupon.
I just didn't expect to see it in person. Poor woman waited in that long assed line. Oh well.
When we ring up gift cards, we have to do them as a separate transaction, and the only forms of payment we're permitted to accept are cash and debit. I'm not sure if this is a Glitter Hell rule, or just an our location rule. Whichever, I always announce this BEFORE I start ringing up any gift cards.
The proper response to this is "Gah, I only have a debit card, I don't want to use a debit card!", in that "gee, if I only say this THIS way, she'll totally let me do it..." way.
When I say "cash or debit only", it's not a trick. "Is credit okay?", ...is no.
"Can I write a check?".
Sure! We'll just hold on to the gift card for 10 days while we wait for your check to clear.
Or, you know. NO. No, you can't write a check for a gift card.
Now, I get the whole irritation at not being able to do credit, I really do. But these are not my rules. Cash or Debit only.
And absolutely NO CHECKS!
Oh! Yesterday, I had a woman who was getting something like 12.23 back in change. She says "give me your oldest looking pennies".
I said sure, cause, why not. And then, she leans over and tries to stick her hand in my damned drawer and touch my money. Oh hell no. And I tell her such (well, more politely)"I'm not trying to steal! I just want to see the pennies"
Fuck if I care. You never put your hands in my drawer. You never make the motion like you're going to do it. I wish I had had my wits more about me (other than batting her hand away) and slammed the drawer on her.
I don't know if she was trying to steal, or was just a crazy penny lover, you know, it didn't really occur to me until writing this post that she might just have been trying to grab my money.
Damn. I'm slow.
Comment