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So apparently I've ruined Christmas for not one, but THREE people.
I work for "Anthracite's" a place the urban dictionary defines as the "place where employee's souls go to die." I used to be a salesperson, now i work with the ads and signage. My primary job is to scan merchandise, and verify the signs match the price.
We have ...every few days, a sale called "Power Hours." This sale runs from 1 o clock on a friday, to 1 o clock on a saturday. usually around 7 at night on saturday, we have a time that comes in a changes prices, and a team to come in at 1, to remove the power hour signs. Around 9 at night, this lovely lady comes barging up to me. The exchange was as follows.
SCL (Sucky Customer Lady) "HEY YOU! DVD PLAYER!"
ME: " I beg your pardon?"
SCL: *Waves box at me* " I SAID DVD PLAYER! ARE YOU STUPID OR SOMETHING?"
ME: "Are you looking for a dvd player?"
SCL: No DUH. I have one. you have the wrong price you crook. *Holds up ad for power hour that clearly states the sale ended 9 hours ago. also, the dvd player she has is NOT the one that was advertised!*
SCL: You have to give me it for this price.
Me: I'm very sorry ma'am, but that sale ended at 1, also, its for a completely different item."
SCL: So i can't have it for this price? (insert cat butt face)
Me: I'm afraid not.
SCL: F**K YOU! YOU RUINED CHRISTMAS!!! *Stomps off.*
I will add that at that moment, the music changed to John Lennon's "Happy Christmas" I felt that it was fitting.
That same night, i had a lady who wanted to buy a 20 piece bedding set. the pieces are NEVER sold separate. she had 5 ten dollar off coupons that were not combinable.
SC: "Hey, can I get 50 bucks off if i use buy this and use my coupons?" *Shows coupons*
ME: I'm sorry, but we can't combine those coupons* POints out fine print*
SC: Can you like...break up the bed set and sell me five different purchases?"
Me: No, the pieces are not priced or sold separately.
SC." So i can't use my coupons together on it?"
ME....No.
SC" ELEVENTY!! GARBLE! GRAR! YOU RUINED CHRISTMAS! I HOPE YOU ARE HAPPY!
really? RUINED it? wow.
third customer was around 11 pm. she randomly walked up to me and raged. i was confused.
SC: I HATE THIS STORE! THIS STORE HATES PEOPLE WHO SHOP LATE!
Me: Ma'am, ....we're open till midnight.
SC: BUT THE POWER HOUR ENDED AT 1!
Me: but it went late last night....
SC: I WASN"T HERE LAST NIGHT! THIS IS BULLSH**" YOU RUINED MY CHRISTMAS
ME: Uh....
ay yi yi.
I work for "Anthracite's" a place the urban dictionary defines as the "place where employee's souls go to die." I used to be a salesperson, now i work with the ads and signage. My primary job is to scan merchandise, and verify the signs match the price.
We have ...every few days, a sale called "Power Hours." This sale runs from 1 o clock on a friday, to 1 o clock on a saturday. usually around 7 at night on saturday, we have a time that comes in a changes prices, and a team to come in at 1, to remove the power hour signs. Around 9 at night, this lovely lady comes barging up to me. The exchange was as follows.
SCL (Sucky Customer Lady) "HEY YOU! DVD PLAYER!"
ME: " I beg your pardon?"
SCL: *Waves box at me* " I SAID DVD PLAYER! ARE YOU STUPID OR SOMETHING?"
ME: "Are you looking for a dvd player?"
SCL: No DUH. I have one. you have the wrong price you crook. *Holds up ad for power hour that clearly states the sale ended 9 hours ago. also, the dvd player she has is NOT the one that was advertised!*
SCL: You have to give me it for this price.
Me: I'm very sorry ma'am, but that sale ended at 1, also, its for a completely different item."
SCL: So i can't have it for this price? (insert cat butt face)
Me: I'm afraid not.
SCL: F**K YOU! YOU RUINED CHRISTMAS!!! *Stomps off.*
I will add that at that moment, the music changed to John Lennon's "Happy Christmas" I felt that it was fitting.
That same night, i had a lady who wanted to buy a 20 piece bedding set. the pieces are NEVER sold separate. she had 5 ten dollar off coupons that were not combinable.
SC: "Hey, can I get 50 bucks off if i use buy this and use my coupons?" *Shows coupons*
ME: I'm sorry, but we can't combine those coupons* POints out fine print*
SC: Can you like...break up the bed set and sell me five different purchases?"
Me: No, the pieces are not priced or sold separately.
SC." So i can't use my coupons together on it?"
ME....No.
SC" ELEVENTY!! GARBLE! GRAR! YOU RUINED CHRISTMAS! I HOPE YOU ARE HAPPY!
really? RUINED it? wow.
third customer was around 11 pm. she randomly walked up to me and raged. i was confused.
SC: I HATE THIS STORE! THIS STORE HATES PEOPLE WHO SHOP LATE!
Me: Ma'am, ....we're open till midnight.
SC: BUT THE POWER HOUR ENDED AT 1!
Me: but it went late last night....
SC: I WASN"T HERE LAST NIGHT! THIS IS BULLSH**" YOU RUINED MY CHRISTMAS
ME: Uh....
ay yi yi.
.
way too much trouble for someone like me.
Way to go.
Ruining three SC's holiday in one shift. I'm impressed.
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