An SC from yesterday. What is it about the Christmas season that brings all the SCs out of the woodwork?!
This woman goes to the bread shelf. There is just one loaf of bread left; this is normal, seeing as it's around eight pm. She picks it up, manhandles it a bit, before walking over to the till.
SC: Do you have any more bread out the back?
Me: Sorry, that's the last one.
Like a goodly percentage of retail establishments, we do not keep fresh stock out the back, in the infamous "magic back room", when the shelves in the store are empty. That would defeat the object of having it on sale. All fresh stock goes out on the shelf; we only put excess round the back. Therefore, if the shelf in the store is empty, that means we have none.
SC: *thinks about this for a few moments* So, this is the last one?
Me: Yes, that's right.
SC: So... could you reduce it?
Me: Sorry, I can't do that.
We only reduce stock that's on its last day. Said bread had five days left on it, so no, I was not going to reduce it.
SC: I don't want it then. *puts bread back, leaves*
A couple of minutes after the SC left, a customer came in and bought the last loaf of bread. Ten minutes later, the SC returned. Stand by for part two of the Bread Hag saga...
SC: I've changed my mind. I want to buy the bread after all.
Me: I'm sorry, but it's been sold.
SC: ... What? I can't believe this place. I wanted that bread!
So I was supposed to keep hold of the bread, just on the offchance you decided to return and buy it after all, when you'd already said you didn't want it? No chance, lady.
It was after this final exchange that the SC stormed out in a huff and my tolerance of humanity dropped a few more notches.
This woman goes to the bread shelf. There is just one loaf of bread left; this is normal, seeing as it's around eight pm. She picks it up, manhandles it a bit, before walking over to the till.
SC: Do you have any more bread out the back?
Me: Sorry, that's the last one.
Like a goodly percentage of retail establishments, we do not keep fresh stock out the back, in the infamous "magic back room", when the shelves in the store are empty. That would defeat the object of having it on sale. All fresh stock goes out on the shelf; we only put excess round the back. Therefore, if the shelf in the store is empty, that means we have none.
SC: *thinks about this for a few moments* So, this is the last one?
Me: Yes, that's right.
SC: So... could you reduce it?
Me: Sorry, I can't do that.
We only reduce stock that's on its last day. Said bread had five days left on it, so no, I was not going to reduce it.
SC: I don't want it then. *puts bread back, leaves*
A couple of minutes after the SC left, a customer came in and bought the last loaf of bread. Ten minutes later, the SC returned. Stand by for part two of the Bread Hag saga...
SC: I've changed my mind. I want to buy the bread after all.
Me: I'm sorry, but it's been sold.
SC: ... What? I can't believe this place. I wanted that bread!
So I was supposed to keep hold of the bread, just on the offchance you decided to return and buy it after all, when you'd already said you didn't want it? No chance, lady.
It was after this final exchange that the SC stormed out in a huff and my tolerance of humanity dropped a few more notches.
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