A heartwarming holiday story

[pageantmama]

Only heartwarming for those in customer service, lol.

My husband came home from work and told me this little gem. You will see why his coworkers love him By the way, he works as a manager at a pizza place that has a slogan a hooker could be proud of (hot and ready, lol)

A woman called and said that she had gotten two pizzas earlier and she opened one on the way home and it had a hair on it. Does she A. turn around and show it to them so she can get a new one or a refund? Does she B.check the other one so see if it is OK? or did she C. get angry and throw both pizzas out the window? If you chose C you are a winner!!!!

So she tells my husband she got so mad she threw them out the window and wants two more for free. He tells her that without the boxes he has no proof she purchased anything and cannot give her free food. She gets irate and starts throwing out the GD's and the F bombs. He tells her to stop cussing. She calms down a little and says that that one was a hot and ready and one was a special order. He can see in the tickets that her name matches an order so he says he will give her one hot and ready to make up for the pizza with the hair. She told him he will replace both pizzas. He says no he won't, she did not check the other one, she threw them both out without even looking at it, so he is going to assume the other one is fine. Again here comes the F bombs and threats. He tells her once more to stop cussing him. She said, well my husband is cussing me about it so I am cussing you. He told her sorry not my problem your husband is cussing you over this. (again this proves my theory that SC's have miserable lives and treat everyone around them like crap to try and make everyone as miserable as they are) She continues to cuss and says forget it and asks for the owners number. Then a few minutes later she calls back and says I will just come get the one pizza. He told her sorry ma'am, since you continued to cuss me and you have the owners number I am not going to replace any of your pizzas, you can take it up with them.
She goes off again about how she is going to come in and he WILL give her free food and starts threatening him again. He tells her that since she is cussing him and threatening him he is obligated to call the police and warn them that he has a threatening customer on their way over, and that they have also admitted to throwing pizza boxes out of their car window and littering and need to be fined for that She stuttered and hung up. A while later she called and another employee answered. When my husband heard the employee repeat the name back and start looking through tickets he figured it was her trying to call back and make up another story, maybe thinking he had left or something. He got the phone out of the employees hand and told her that if she continued to call and harass them that he would give her number to the police and her name is now written on the do not serve list.

I forgot to ask if she told him he ruined Christmas

[bhskittykatt]

I love that pizza place. There's one in the shopping center where we grocery shop, so we'll call in our order while we're picking up groceries and it's ready by the time we're done. One thing they're absolutely anal about there is opening up the box and showing you the pizza to make sure you approve before you get a chance to walk off with it. (Once, they opened it up, and it was overcooked. The look on the cashier's face dropped. She apologized profusely offered to remake it, but we were starving so we took it anyway.)

This woman was a psycho b*tch. Who throws pizzas out of a car window? For real? I'm glad they were banned!

[MoonCat]

Your husband is brilliant!

Now, this question:

This woman was a psycho b*tch. Who throws pizzas out of a car window? For real? I'm glad they were banned!

Probably someone like this: One day on the bus, a woman sat down in the seat in front of mine. She had one of those little clamshell type boxes with a slice of pizza in it. Well, she dropped it, and apparently the box opened and the pizza fell partway out. Did she close it up and hang onto it to throw out at home? Of course not. The next time the bus stopped, she went to the rear door and tossed the piece of pizza, box and all, into the street. Then she sat back down as the bus continued on its way.

[Android Kaeli]

The place that I used to go all the time before I went on my diet, they have almost always opened the box up for me before I walk out. Not always, but then again I used to order from them at least once every week and a half so they pretty much knew me. I also only had three problems with them in the seven years I ordered from them, two of which was fault on MY end.

But, really -- even if the pizza place doesn't open it right in front of you, you should do it anyways. Just to check. And don't litter, the customer was lucky she wasn't caught by someone else doing that or had a cop behind her.

[earl colby pottinger]

It is my hope that some poor person heading home with no idea what to feed the kids since they were so broke suddenly had two full pizza boxes land at their feet, and said boxes were then taken to somebody who could enjoy the contents.

[Jester]

She threw....both pizzas....out the car window?!!?

Okay, I have told this story before, but I must repeat it at least partly, as it was my worst experience with pizza ever.

My buddy and I ordered delivery pizza from a local place in the university area. Pizza arrived. We opened the box. We looked at the pizza in horror. We looked at each other. We looked again at the pizza, hoping we had not seen what we thought we had seen. We had. It was HORRIBLE. There was, I shit you not, congealed grease on top of the pizza. It was the pizza equivalent of a filthy hosebeast.

So my buddy called the pizza place up. He told them about what we had received, and how upset we were by it. They apparently offered to send another one to replace it. And my buddy, bless him, said, "What, are you trying to KILL us?"

Needless to say, we never, ever, EVER ordered from that place again. And they weren't in business very long, the reason why being fairly obvious.

But the question is, what did the two horrified college students do with the Foul Pizza? Did they eat it? Oh, hell no. Did they toss it out the window? The dorm windows didn't open far enough for that, but we would never have done that anyway. Did we throw it out the door, on to the sidewalk, into the street, into the field behind our dorm, or on to the railroad tracks behind the field? No. Hell, we didn't even go all Office Space on it. We did the only thing that made sense to us.

We very carefully, holding it away from us so it couldn't get to us, walked it out the dorm and tossed it righteously into the dumpster, where it belonged.

Poor dumpster. It deserved better.

What a rude, inconsiderate, stupid woman. Throwing not one, but two pizzas out the window. Even if BOTH were unacceptable, that is just ridiculous. Think about the poor innocent driver that ends up with pizza all over their freshly washed car? Or worse, perhaps splattered on their windshield, maybe even causing an accident?

This woman does not deserve anything as wonderful as pizza ever, ever again.

[Racket_Man]

had two of those types of "orders "

the first one involved the "customer" not having any money at the door when the driver arrived. drivers leaves with intact order. "customer" immediately calls the store to "complain" that both pizzas were "horribly burnt" and they immediately threw them out and wanted new ones. fortuneately said driver arrived back in time with the intact order so NO replacements.

the second one is almost the same. customer pays for and receives order. driver leaves. customer immediately calls the store to "complain" that the pizzas were "completely burnt" and he "walked down 3 flights of stairs" just to THROW them away directlyl into the dumpster and wants replacements. NOPE not happening.

[Eisa]

Wow. My family has gotten some nasty-ass pizzas over the years (including one that wasn't even really...cooked...at all), but upon those occasions, it's been properly thrown out or taken back to the store to show what was wrong, I believe (can't remember...it's been 10+ years ). What a rude bitch. I'm glad she didn't get what she wanted.

[vikingchyk]

Oh please, she didn't throw the pizzas out the car window. And the one never had hair on it. She's just a scammer.

[XCashier]

Oh please, she didn't throw the pizzas out the car window. And the one never had hair on it. She's just a scammer.

Whether she's a littering dumbass or an idiotic scammer, either way she was epically DENIED! Sucks to be her.

[emax4]

Believe it or not, some people actually prefer the oily, greasy pizzas. I'm near Pittsburgh, PA and there's a local place called Vincents which is known for their pizza. My friends ordered it once, got a bunch of toppings on it, but it just looked way too disgusting and unhealthy for me. Still, some people love it, so I guess that's how they stay in business.

Even with pizzas I'll make at home, I'll always put a paper towel over it and try to absorb as much oil as I can off of it.

[taxguykarl]

Wow. My family has gotten some nasty-ass pizzas over the years (including one that wasn't even really...cooked...at all

I lucked out in that area. My latest pizza story was more like a fubar in my order. Specifically, it was given to someone else. The manager gave me a free replacement.

I too find the lady's story in the OP hard to believe. I agree that she was trying a scam....unless she her car window was right by a garbage can, no one tosses anything that big out a car window.

[coasterchick]

Believe it or not, some people actually prefer the oily, greasy pizzas. I'm near Pittsburgh, PA and there's a local place called Vincents which is known for their pizza. My friends ordered it once, got a bunch of toppings on it, but it just looked way too disgusting and unhealthy for me. Still, some people love it, so I guess that's how they stay in business.

Even with pizzas I'll make at home, I'll always put a paper towel over it and try to absorb as much oil as I can off of it.

Total threadjack but..my husband and I love Vincent's. Oddly enough the grease is part of the appeal. We live right near one and it is always packed.

[Lace Neil Singer]

She sounds like a scammer; she probably scoffed both pizzas and thought she'd try her luck with getting free stuff.

I had a customer who must have been this woman's long lost sister; she rang up the pizza place where I used to work and immediately launched into a complaint about the four pizzas she'd bought from us which were all burnt. I told her she could have either a refund or a replacement, and she'd have to bring the pizzas into the store. After a bit of argument, cuz the woman didn't want to come in and she wanted both a refund and a replacement, she agreed to come in and get a refund.

She turned up with four pizza boxes and demanded her refund forthwith. I told her I just needed to inspect the pizzas, and she asked me why. She said I should just take her word for it and was I calling her a liar? I opened the boxes and found that all four were empty, save a couple of chewed crusts. The SC then started blathering about how her kids were so hungry, that they'd eaten the pizzas. I said that I was sorry, but without the evidence that the pizzas were defective, I could not give her a refund.

She started screaming and swearing at me, and the boss came out of his office and ordered her from the store. XD Honestly; just how do you expect to get a refund for defective pizza if you've already eaten it? Can't have been that defective.

[dalesys]

Honestly; just how do you expect to get a refund for defective pizza if you've already eaten it? Can't have been that defective.

Pizzas are like sex: Even bad pizza is pretty good.