You must match what's displayed on the register!

[TruthHurts]

I had an incident just like that last week. The change was a hundred and I accidentally put in $110.

The woman kept insisting I owed her more change. After ten minutes where I explained the situation at least four times complete with circling the totals on the receipt and using small words, she finally got the hint in left.

I was never so frustrated.

[BrenDAnn]

Supervisor comes, and now the customer changes his story.

Damn, too bad. I was anxiously awaiting you telling exactly how hard your supervisor laughed when the SC told him "I gave the clerk a $10 but the clerk typed in $100 so now you guys owes me $92.20." Of course, the result would've been the same--SC would've walked away.

[simplyanother]

Our newish return system, automatically fills in the amount you're to give the customer back. But we're so used to the old way, that most of the time we find ourselves typing in the number anyway, not noticing that it's already displaying some amount. So, instead of 78.26, it'd say 782678.26. Granted, the system doesn't allow that to go through, but it always makes me chuckle.

I've never had a customer demand the extra cash when I've fat fingered while imputing the amount for a cash transaction (a purchase). Many of them express this thing, what's it called, concern? For my drawer. "Oh, I wouldn't want you to be short!"

Because I'd TOTALLY give them the money.