Abandon all Memory and/or Planning, Ye Who Enter Here

[Irving Patrick Freleigh]

I've run into all these issues, and I don't even work in a grocery store.

If your store gets remodeled like others in your company have, you will.

[PepperElf]

I realize you need your smokes. I realize you enjoy your alcohol. I can also see that you are of the correct age to buy these things from looking at your ID. However, your ID expired in 2009, and I cannot take it. No, really. Expired ID does not work.

it also doesn't work for credit card applications. and no we can't take student ID either.

yes someone tried.

[Peppergirl]

I've never understood the big deal with handing the items you don't want back to the cashier. Why is that so difficult?

I realize we are talking about SC's here, but still. Is it laziness? Do they think the cashier will be mad?

[Andara Bledin]

I've never understood the big deal with handing the items you don't want back to the cashier. Why is that so difficult?

It's tantamount to an admission that they made a mistake, and most people can't handle the thought that someone else might know that they aren't perfect.

^-.-^

[PepperElf]

You had a significantly large order. As in a $350 order. No big deal, I handle those several times a day. You paid with a debit card. Again, no big deal, debit cards are good and useful. However, after I handed you your receipt, you told me that you had made a mistake and should've used your food stamp card instead of your debit. And I quote, "I really neeeeed to use this card, or my wife will be really mad."

thing is the wife will probably end up mad anyway because sometimes it takes a day or so for the charges to be put back into the account.

[Caractacus_Potts]

I don't think I have ever not bought something I picked up but then I pretty much stop at the grocery store everyday for fresh meat and produce so I tend to only by a handful of things at a time.

I was in a butcher/grocery shop once and found about $100 of high end fresh steaks tucked into a freezer with the ice cream. The packages were still sealed and the meat had not started to freeze so I put them in my basket to give to the cashier.

After I handed them to the cashier and explained where they came from she asked, "So...you don't want to buy them?"

Me: (smile) No, thank you.
Thoughts: Yes! I would like to buy $100 of meat some jackass decided he didn't want and tossed in the ice cream cooler! You guys should have meat coolers at every register right next to the candy because you are really missing out on the impulse meat buyer market.

I know she was just making sure and some SC would have yelled at her if she didn't ask if they wanted to buy the random meat but I thought it was funny as hell.

[XCashier]

It's tantamount to an admission that they made a mistake, and most people can't handle the thought that someone else might know that they aren't perfect.

I know, right? Do they think we're in the break room, laughing about the customer who decided he no longer wanted the cereal and handed it to the cashier? Everybody changes their minds sometimes, it's no big deal. Just hand us the item you no longer want, we'll put it in the returns basket, return it when it's time to and forget about it.