My store offers a personal shopper service. Depending on what you want done the rates vary.
Generally it is used by men. They come in, ask for a suit or whatever. They get measured and the shopper takes them around and helps them pick out outfits.
Or you can call in and the shoppers will pick out some items based on your preferences. A man or woman will call in saying they messed up their suit, or they need somthing quick. We just take a size off an article they already have. We then use a chart to find what that size would be for other manufacturers. Most women out their know a size 2 form one manufacturer can be much different then another.
And the last piece of info is that once you sign for the items, you pay the shopper cost. Even if you return the item you can not get the shopper price refunded.
PS: Personal Shopper
RA: Returns Associate
ME:
SC:
I was off to get me a bag of cookies from the food court when I passed the main customer service desk.
RA: "Sorry ma'am we can not return the money you spent on the service"
SC: *Fuming* What do you mean the clothes do not fit! I could not use them. Your 'girl' their obviously has no idea what she is doing"
When I move in, I notice she has her nose stuck up in the air like you see the snotty women on the soaps do.
ME: "What seems to be the problem."
SC: "Don't interrupt"
ME: "I am her" *points the the RA* "Supervisor"
SC: "Then you should know that your employees are incompetent. They will not return my money even though she *points to the PS* messed up."
ME: "How did she mess up?"
SC: "The clothes did not fit!!!!!~"
I grab the receipt and look it over all the dresses are for a size 4. She is definitely not a size 4. Most likely a 5-6. I look at the paperwork for the personal shopper service. She requested size 4 dresses. And she signed the paperwork.
ME: "According to this, you request size 4. And you did not try on the dresses"
SC: "If I had time to try on dresses I would not have to use that stupid girl."
ME: "Ma'am please do not insult our employees. You signed the paper where you confirmed what you asked for size 4s. These are size 4s!"
SC: "This one is a size 3"
I look at it, its from a brand that knocks the size down a notch to make women feel better about themselves. I spend 20 minutes trying to convince her of that.
SC: "So now you are calling me fat! I am a size 4, she messed up"
ME: "Ma'am your not a size 4, if they are to tight but you can still get them on you are a 5 or 6. We can measure you if you like to find your real size. Then you can use our chart to find out what size it is depending on the manufacturer"
SC:
SC:
SC:
SC: "I AM NOT FAT!!!!!, measure me and I will prove it!"
I not to the PS who pulls a measuring tape out of her pocket and starts filling out a little pad of paper as she measures the SC.
PS: "Size 6.5, 38 DD"
SC:
The PA and RA backs up!
SC: "Can you please pick me out some clothes in a 6.5, when can you have them together" *in an almost defeated tone*
PS: "3 hours, I have a gentleman coming in at 12:45"
SC: "That's fine"
RA: "You know you will have to pay another personal shopper fee"
SC: "That's fine"
After she walks off
ME: "I never seen that before"
RA + PS: *nods of agreement*
Generally it is used by men. They come in, ask for a suit or whatever. They get measured and the shopper takes them around and helps them pick out outfits.
Or you can call in and the shoppers will pick out some items based on your preferences. A man or woman will call in saying they messed up their suit, or they need somthing quick. We just take a size off an article they already have. We then use a chart to find what that size would be for other manufacturers. Most women out their know a size 2 form one manufacturer can be much different then another.
And the last piece of info is that once you sign for the items, you pay the shopper cost. Even if you return the item you can not get the shopper price refunded.
PS: Personal Shopper
RA: Returns Associate
ME:
SC:
I was off to get me a bag of cookies from the food court when I passed the main customer service desk.
RA: "Sorry ma'am we can not return the money you spent on the service"
SC: *Fuming* What do you mean the clothes do not fit! I could not use them. Your 'girl' their obviously has no idea what she is doing"
When I move in, I notice she has her nose stuck up in the air like you see the snotty women on the soaps do.
ME: "What seems to be the problem."
SC: "Don't interrupt"
ME: "I am her" *points the the RA* "Supervisor"
SC: "Then you should know that your employees are incompetent. They will not return my money even though she *points to the PS* messed up."
ME: "How did she mess up?"
SC: "The clothes did not fit!!!!!~"
I grab the receipt and look it over all the dresses are for a size 4. She is definitely not a size 4. Most likely a 5-6. I look at the paperwork for the personal shopper service. She requested size 4 dresses. And she signed the paperwork.
ME: "According to this, you request size 4. And you did not try on the dresses"
SC: "If I had time to try on dresses I would not have to use that stupid girl."
ME: "Ma'am please do not insult our employees. You signed the paper where you confirmed what you asked for size 4s. These are size 4s!"
SC: "This one is a size 3"
I look at it, its from a brand that knocks the size down a notch to make women feel better about themselves. I spend 20 minutes trying to convince her of that.
SC: "So now you are calling me fat! I am a size 4, she messed up"
ME: "Ma'am your not a size 4, if they are to tight but you can still get them on you are a 5 or 6. We can measure you if you like to find your real size. Then you can use our chart to find out what size it is depending on the manufacturer"
SC:
SC:
SC:
SC: "I AM NOT FAT!!!!!, measure me and I will prove it!"
I not to the PS who pulls a measuring tape out of her pocket and starts filling out a little pad of paper as she measures the SC.
PS: "Size 6.5, 38 DD"
SC:
The PA and RA backs up!
SC: "Can you please pick me out some clothes in a 6.5, when can you have them together" *in an almost defeated tone*
PS: "3 hours, I have a gentleman coming in at 12:45"
SC: "That's fine"
RA: "You know you will have to pay another personal shopper fee"
SC: "That's fine"
After she walks off
ME: "I never seen that before"
RA + PS: *nods of agreement*
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