Okay anyone who knows me knows one of two things: 1) I am extremely good hearted and 2) I would never sell someone something just to make a buck PLAIN AND SIMPLE!!!!!
Today had a woman come in the store she is very quiet and polite and usually doesn't say much but lately she has really opened up....Well today she came in and was very excited that we had some computer itiems...A monitor, keyboard and a mouse. She asks if they work and I say yes and test them for her to prove it...she buys them ( i give her a discount cause she is nice) and she calls a cab loads up and goes home. Now to those who don't know I work at a thrift store ALL SALES ARE FINAL...We even have all customers sighn a slip stating that are furniture appliances and what not are AS IS! So any who some time later I receive a phone call from a belligerant man stating that his wife came in bought a computer and it has all these cords but nowhere to plu them in at ...Automatically I know who he is refering to and inform him of this....I say well sir each iteim does work but she has to have an actually disk drive and such for it to be actually used...so he starts ranting about how she didn't know that and I shouldn't have sold it to her ...I said sir well I am sorry but it is NOT my responsibility to know who does and doesn't know about computers then he starts swearing and saying she has all these menatsl problems and so on ...Finally I said look Sir again it is not my resposibility maybe you should have been with her if that is the case...He thens said Well I can't be with her all the time...I then state well I can not be held liable for someone I know not much about and that that is not my position and an employee then he starts cussing her and I felt so bad for her and I said "sir that is not called for I even tell him he can find this part elsewhere and that if one came in I would notify her but that was all I could do"! He complains that as a salesperson I shouldn't have sold it to her WeLL first I am not in Sales ...People but what they see IT IS A THRIFT STORE..So long story short he bitches even more blames me and hangs up..... Now keep in mind for all those who suggest that I am a Sales person I AM NOT...It is a thrift store we sell used itiems this is not best buy...You see something you like you buy it..I make nothing off of anything she really wanted it so she bought it....Sorry so long!!!
Today had a woman come in the store she is very quiet and polite and usually doesn't say much but lately she has really opened up....Well today she came in and was very excited that we had some computer itiems...A monitor, keyboard and a mouse. She asks if they work and I say yes and test them for her to prove it...she buys them ( i give her a discount cause she is nice) and she calls a cab loads up and goes home. Now to those who don't know I work at a thrift store ALL SALES ARE FINAL...We even have all customers sighn a slip stating that are furniture appliances and what not are AS IS! So any who some time later I receive a phone call from a belligerant man stating that his wife came in bought a computer and it has all these cords but nowhere to plu them in at ...Automatically I know who he is refering to and inform him of this....I say well sir each iteim does work but she has to have an actually disk drive and such for it to be actually used...so he starts ranting about how she didn't know that and I shouldn't have sold it to her ...I said sir well I am sorry but it is NOT my responsibility to know who does and doesn't know about computers then he starts swearing and saying she has all these menatsl problems and so on ...Finally I said look Sir again it is not my resposibility maybe you should have been with her if that is the case...He thens said Well I can't be with her all the time...I then state well I can not be held liable for someone I know not much about and that that is not my position and an employee then he starts cussing her and I felt so bad for her and I said "sir that is not called for I even tell him he can find this part elsewhere and that if one came in I would notify her but that was all I could do"! He complains that as a salesperson I shouldn't have sold it to her WeLL first I am not in Sales ...People but what they see IT IS A THRIFT STORE..So long story short he bitches even more blames me and hangs up..... Now keep in mind for all those who suggest that I am a Sales person I AM NOT...It is a thrift store we sell used itiems this is not best buy...You see something you like you buy it..I make nothing off of anything she really wanted it so she bought it....Sorry so long!!!
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