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  • #16
    Nothing like a GK post to wrap up the day...

    Sometime today I had a caller that reminded me of one of yours, GK...shame I can't remember why, now. That's my brain on 9+ hours at the call center for you...
    "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

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    • #17
      So far the only calls I get from the territoreis is the Yukon, no Northwest Territories, no Nunavut. I have nightmares now about trying to go over banking info with of your customers. *shudder*

      Also, GK you can never have too much milkshake.
      Hinakiba777- Student of Divinity-Always trying to get laid.

      Annoying student=I pay tuition here so I pay your salary!
      Desk Worker=I pay tuition here, too. So I guess I pay myself.

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      • #18
        Quoth Gravekeeper View Post
        Musical Accompaniment

        Now, don’t get me wrong, I’m not trying to say that you and your company are….oh what’s a polite way to put it? Flailing wildly trying to ward off the swarm of bees that is natural selection? However, seeing as you called me, asked me to hold, then called me again on another line which I likewise answered, then told me to wait a sec while you connected me. Then proceeded to connect me to myself and then did not understand why GK #1 had put us on hold and wasn’t responding to your request to talk to GK #2……It really does raise some concerns about what exactly you were trying to accomplish and how exactly that was suppose to help accomplish it.

        Unless your objective was for both of us to be able to enjoy my on hold music together. In which case, mission accomplished.
        GK, did these come across from the same line? I can think of a couple scenarios with the company I work for where or roll over service can trigger calls like that.

        EG, caller is a customer of a using b's video bridge and we provide branded support for both.

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        • #19
          Quoth Gravekeeper View Post
          For some reason I am unsettlingly desirable to our clientèle this week.
          This week? How is this week any different from every other week you tell us about?

          Quoth Gravekeeper View Post
          I must admit you have put me in a rather difficult position, sir. As the easiest and most direct explanation for your problem is that you are a god damn idiot.
          Both sadly and amusingly, that is so often the case with so many of our customers. Not just yours, but all of ours. Well, especially yours, but not just yours.

          Quoth Gravekeeper View Post
          Some day, I’ll actually make it through an entire week without speaking to at least one person who forms sentences like a cartoon Neanderthal.

          Some day. <wistful sigh>
          Sure. Once you get a new job. Or once they cut off all the phones in Nunavut. And North Carolina. And the U.S. government office that makes use of your company's services stops making use of your company's services. And insanity, inbreeding, and idiocy are wiped from the face of the earth.

          Right. Some day. You just keep up that positive thinking, pal.

          Quoth Gravekeeper View Post
          My milkshake brings all the boys to the yard.
          For someone who seems to be somewhat alarmed that he is, and I quote, "unsettling desirable" to your clientele, you also seem to be rather proud of it. Curious, that. Or, as the famous quote goes, "Methinks he doth protest too much."

          Quoth Gravekeeper View Post
          It would appear I still have some milkshake left over.
          More protestation. Denial, thy name is Gravekeeper.

          Quoth Gravekeeper View Post
          Clearly, I have made too much milkshake.
          To quote the joke, "You're not really out here to hunt, are you?"

          Quoth Gravekeeper View Post
          Therefore I am most curious as to why you just called me a "hairy ball" and hung up on me.
          Out of milkshake, are you?

          Quoth Gravekeeper View Post
          I give up. No one in Nunavut seems to understand the word “Only”. No one. I have no idea why, but this seems to be a universal pandemic. What precisely causes this? What mysterious force has eliminated this word from the vocabulary of an entire territory?
          You are vastly underestimating the scope of the problem. It is not limited to merely Nunavut. As a bartender and server, I have dealt with people not understanding simple things like "only" in major cities and popular vacation destinations. People who have grown up and lived their lives in far more densely populated regions than your "favorite" Canadian province.

          An example from my days at the brewpub in Phoenix--which is sadly not even close to being an isolated incident--illustrates this perfectly. After his compatriots had ordered their respective drinks, this nitwit attempted to order a beverage for himself.

          NITWIT: "Ah'll have a Coors Light."
          JESTER: "Um...I'm sorry, sir, but this is a brewpub. The only beers we have are the ones we make here."
          NITWIT: "Oh. Okay then. Ah'll have a Miller Lite."

          I could cite more examples from pretty much every single job I've held for more than five minutes, but suffice it to say that this is far from unusual.

          "The Customer Is Always Right...But The Bartender Decides Who Is
          Still A Customer."

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