Other "cards" to play

[RecoveringKinkoid]

"ie the Pro Photographer who believes it is his right to have his name/the event information on the back of his photos, despite that we're the only ones that do it and don't charge extra (the photos need to be run seperate from everything else, potentially backing up our lab). Who feels the need to ridicule our staff when they do it the way he insists it always be done - except this one time when it was another way. Bah."

Oh, I see that asshat B D has moved to your town and is up to his old tricks.

Add in "and who then will bitch and have a freaking meltdown because we then turn around and refuse to copy his shit without permission BECAUSE of said name/info/copyright that he insisted we put on there in the first place."

[ebonyknight]

I know we should all revere and respect our elderly the way they do in, say, Japan....but I have a feeling if more people understood how ignorant and flat out rude and nasty most elderly are, they'd understand why we don't listen.

Don't believe the hype. As with most things, they hide things very well. You wouldn't believe what a burden they feel the elderly are. I even saw a robot they invented to take care of the elderly. A lot of their stories deal with the growing elderly population and the burden they pose.

They feel just as negative about the elderly as we do, they just hide it behind family custom better.

[Reyneth]

Add in "and who then will bitch and have a freaking meltdown because we then turn around and refuse to copy his shit without permission BECAUSE of said name/info/copyright that he insisted we put on there in the first place."

Well, the copyright info is part of the Professional paper we use for those customers. I like that idea though - but we either have the images still in the system or have CD copies on file. So it would be a tough one to argue.

We also have another "Professional" who expects us to do the color correction and editing (removing a dust spot from his camera) to his photos. For FREE! And the manager/owner says we should. I spent hours and hours editing my photos from two weddings this summer (that I charged next-to-nothing for because family friends on a shoestring) but we'll do that work for him for a wedding that he "made out on" in the Carribean for free?

[ArenaBoy]

The I Want Your Name Card: Hated by all who work in any type of customer service job. This card is used when SCs aren't happy with what they are confronted with and use it so they can report you. Their ulterior motive is unknown but it is possible that they can use your full name to harass you.

*ArenaBoy hates this card to no end and would love to yell in a customer's face about it when they argue.

[Bacter]

The "do you know how much money we give to this school? Do you have ANY IDEA who we are?" card


This one is probably pretty specific to a college tech support environment, but you can imagine that it gets irritating. We get this one at resnet (campus tech support) from about three families. I know you are a very succesful captain of industry, sir, but it's about time to let your 24 year old child set up his own internet in his frathouse.

[wagegoth]

The Sex card (I'm female): "I can't lift that;" "I'm having my period;" "I've gotta stay home with the sick kids" (even though Daddy is around); crying when they're told, "No." etc.

Alternatively: "I can't consider you for the job because you would distract the guys working there;" "now, don't worry your head about, little lady, big ol' man here will take care of it" (and they never do, they just blow you off); screaming and swearing at you because they figure they can scare a woman into doing what they want that way (sorry, doesn't work with me, just makes me angrier and more stubborn (some people who know me would say that was impossible, but . . .)); etc.

The Religion card (Gravekeeper just ran into that): "I have to go to Mass now, even though I didn't tell anyone earlier;" "I can't work Sunday/Saturday/Friday" (though you know they don't go to services); "I have to have that day off" (it's an obscure, never-observed, feast day for a sect that no longer exists); "I can wear my cross, but you can't wear a pentacle;" etc.

[kerrisan]

"Ye manager NEVER makes me show me ID when I write checks here!"

"Ye manager only charges me 50cents for coffee!"

"Ye manager NEVER hassles me the way you do!"

"Ok, I will go get my manager!"

That should shut 'em up!

[BookstoreEscapee]

The "But I'm a Teacher" card...

does not get you a discount on music/DVDs, even if you are using it for school (sometimes a valid complaint but there's nothing we can do about it) - teacher discount does not apply except for Teacher Appreciation week which is twice a year

does not mean you can use you teacher discount card on your personal purchases - your romance novels and your own kid's Spark Notes cuz he doesn't want to read the book don't count (but they get it anyway )

does not mean you are tax exempt, unless your school has provided you with the tax exempt form (Buying on behalf of The School? OK; Buying for your use in the classroom, no.)

[SuperB]

My two favorites I've yet to see covered are:
"But I'm a local!"
and
"Remember, I know your mother!"

[chainedbarista]

the 'but they let me do it at location x' card, one of my favorites...

[Bacter]

"I can't consider you for the job because you would distract the guys working there;"

wow. that's pretty impressively discriminatory!

[RentalRacer]

What about "The Do you know WHO I AM?" card.

Once one of these pissed me off so bad I looked to the rest of my line and asked "Does anyone know who this Gentleman is?". Everyone said no, then I told him, well sir, since I don't know who you are, and nobody else knows who you are, and YOU don't know who you are, I am afraid I don't feel comfortable renting you a $30,000 car. Please leave my counter, and come back when you are ready to be civil.

He got really mad (of course), made personal threats against me, at which point I called airport security and had him removed. Everyone cheered. Somehow, I did not get into any trouble.

Looking back, I suppose I was a little out of line, but at the time it felt justified.

[AFpheonix]

I'm suprised to see that no one has pulled the "But I'm pregnant!" card out yet. Egads, good for you, you're fertile. Go wait with everyone else.

"The medicaid card". Because they're on public aid, they are entitled to have any drug they want covered at any amount. Nope, sorry, you get what you pay for. Can also apply to WIC and foodstamp SCs.

The "I spend a lot of money here!" card. There's other people who get a helluva lot more scripts here than you do, and are a much smaller pain in my ass. Die, please.

"But he's in pain!" card. Constantly pulled with me. Yes, I understand that it probably does hurt. But guess what? All these other people are hurting too, and they're waiting patiently. Would you like to fill this elsewhere that isn't so busy?

"But I've been taking this for years!" card. Yes, I understand that you've been on this medication for a long time and that most likely you'll be on it until you keel. However, that doesn't take away from the fact that I'm out of stock or your out of refills or your insurance just expired. Please order a few days ahead of time so I can have enough in stock/have time to contact your doctor. If it's an insurance issue, well, that's your problem, not mine.

[ominousoat]

Either I'm blind or everyone forgot the ace of spades.

"But it's the principle!"

[Getoutofmylobby]

For me, lately, customers have been playing the "I'm an HHonors member" card.

Some people honestly expect me to cancel someone's reservation for them, or tell the people waiting in line in front of me to "wait a minute or two while i find the number for this restaurant for an HHonors member."

According to me, being an HHonors member gets you points, a little more respect and cookies in your room, it doesn't make you a god.

What's funny is they actually have a physical card to play. "