OK this is my first post but after reading what some other people went through I had to share this. This happened to me a few years ago while I was working at a Coldstone Creamery, for those who don't know that's an Ice cream shop. The first part of the encounter is pretty standerd but then it takes a turn.
IC: Idiot Customer
Me: Me, duh.
Me: Welcome to Coldstone. Have you ever been here before? (we have to say that)
IC: Yes I have, I want a chocolate Milkshake.
Me: Yes Ma'am, what size would you like?
IC: Large
Me: Right away, you get one free mix in with that, what would you like?
IC: I want oreos.
Me: All right one Large Chocolate milkshake with oreos, That'll be ready in just a few minutes.
*Proceeds to make milkshake and place on counter for IC*
Me: There you go Ma'am, one Large Chocolate Milkshake with oreos, please pay at the register and enjoy your day.
IC: Before I pay I need to know, Does this have any dairy products in it, 'cause I'm Lactose Intollerant.
Me: *walks into backroom*
This was the last customer I served before changing my job duties. I'm told the Coldstone I worked at now uses this story to teach new employees how they should deal with this type of situation.
IC: Idiot Customer
Me: Me, duh.
Me: Welcome to Coldstone. Have you ever been here before? (we have to say that)
IC: Yes I have, I want a chocolate Milkshake.
Me: Yes Ma'am, what size would you like?
IC: Large
Me: Right away, you get one free mix in with that, what would you like?
IC: I want oreos.
Me: All right one Large Chocolate milkshake with oreos, That'll be ready in just a few minutes.
*Proceeds to make milkshake and place on counter for IC*
Me: There you go Ma'am, one Large Chocolate Milkshake with oreos, please pay at the register and enjoy your day.
IC: Before I pay I need to know, Does this have any dairy products in it, 'cause I'm Lactose Intollerant.
Me: *walks into backroom*
This was the last customer I served before changing my job duties. I'm told the Coldstone I worked at now uses this story to teach new employees how they should deal with this type of situation.
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