We got a rather special request on our Live Chat the other day. (Disclaimer: I have nothing against Christians, Jews, or any other group of people. Just SCs.
)
Cast
LJ: Our friendly neighborhood SC
MA: Sales rep
YP: Technically not a sales rep, but filling in for the day
MH: Sales rep
Chat, the first
[8:50 PM] LJ has joined the room
[8:50 PM] MA has joined the room
[8:51 PM] MA: Hello! How may I help you?
[8:51 PM] LJ: F***, your jewish arent you
[8:51 PM] MA: No
[8:51 PM] LJ: Transfer me to someone else please
[8:51 PM] MA: Very well
[8:52 PM] MA: One moment
[8:53 PM] YP has joined the room
[8:53 PM] MA has left the room
[8:53 PM] YP: Hi, thanks for contacting [us]. This is [YP]. How may I help you?
[8:53 PM] LJ: GODDAMIT! Aren't there any good Christians working here?
[8:54 PM] YP: I'm not sure, ma'am.
[8:54 PM] YP: I don't really ask my co-workers about their religions.
[8:55 PM] LJ: I want the owner. Now.
[8:56 PM] YP: There are two problems with that request. First, he's not here right now. And second, he's Jewish.
[8:56 PM] LJ: AUGHHH!!!
[8:56 PM] LJ has left the room
[9:51 PM] YP has left the room
Well, that went well, huh? She didn't give up, though. She came back. And due to the way we have our chat system set up, if you reconnect within a certain time limit after disconnecting, we try to route you to the same agent.
Chat, the first (and a half)
[8:58 PM] LJ has joined the room
[8:58 PM] MA has joined the room
[8:58 PM] MA Hello! How May I help you?
[8:59 PM] LJ has left the room
[8:59 PM] MA has left the room
But that did not deter her. Oh, no. She was out for...well, not blood, but...actually, who knows? She hasn't told us yet. Pants, perhaps?
The final encounter
[9:02 PM] LJ has joined the room
[9:02 PM] MH has joined the room
[9:03 PM] MH: Hello, ma'dam
[9:03 PM] MH: I understand you're having issues with other chat reps?
[9:03 PM] LJ: Are you Christian?
[9:03 PM] MH: Indeed I am.
[9:03 PM] LJ: Oh thank goodness
[9:03 PM] MH: How can I assist you today?
[9:03 PM] LJ: I need a computer
[snip unnecessary conversation]
[9:09 PM] MH: How about something like this?
[9:09 PM] MH: *link*
[9:10 PM] LJ: That looks nice
[9:10 PM] LJ: How much is it?
[9:10 PM] MH: $xxx.xx
[9:11 PM] LJ: WHAT?
[9:11 PM] MH: If you'd like I can give you the specifications for it.
[9:11 PM] MH: It's a pretty good computer for the price.
[9:12 PM] LJ: Is that with my discount?!
[9:12 PM] MH: Can you clarify on your discount?
[9:13 PM] LJ: You DO have a christian discount, don't you?
[9:14 PM] MH: Unfortunately not, ma'am. I do not know of any corporation that offers any such discount.
[9:15 PM] LJ: YOU'RE ALL GOING TO HELL! YOU WILL BURN IN HELL FOR ALL ITERNITY!!!
[9:15 PM] LJ has left the room
Aren't people just great?

Cast
LJ: Our friendly neighborhood SC
MA: Sales rep
YP: Technically not a sales rep, but filling in for the day
MH: Sales rep
Chat, the first
[8:50 PM] LJ has joined the room
[8:50 PM] MA has joined the room
[8:51 PM] MA: Hello! How may I help you?
[8:51 PM] LJ: F***, your jewish arent you
[8:51 PM] MA: No
[8:51 PM] LJ: Transfer me to someone else please
[8:51 PM] MA: Very well
[8:52 PM] MA: One moment
[8:53 PM] YP has joined the room
[8:53 PM] MA has left the room
[8:53 PM] YP: Hi, thanks for contacting [us]. This is [YP]. How may I help you?
[8:53 PM] LJ: GODDAMIT! Aren't there any good Christians working here?
[8:54 PM] YP: I'm not sure, ma'am.
[8:54 PM] YP: I don't really ask my co-workers about their religions.
[8:55 PM] LJ: I want the owner. Now.
[8:56 PM] YP: There are two problems with that request. First, he's not here right now. And second, he's Jewish.
[8:56 PM] LJ: AUGHHH!!!
[8:56 PM] LJ has left the room
[9:51 PM] YP has left the room
Well, that went well, huh? She didn't give up, though. She came back. And due to the way we have our chat system set up, if you reconnect within a certain time limit after disconnecting, we try to route you to the same agent.
Chat, the first (and a half)
[8:58 PM] LJ has joined the room
[8:58 PM] MA has joined the room
[8:58 PM] MA Hello! How May I help you?
[8:59 PM] LJ has left the room
[8:59 PM] MA has left the room
But that did not deter her. Oh, no. She was out for...well, not blood, but...actually, who knows? She hasn't told us yet. Pants, perhaps?
The final encounter
[9:02 PM] LJ has joined the room
[9:02 PM] MH has joined the room
[9:03 PM] MH: Hello, ma'dam
[9:03 PM] MH: I understand you're having issues with other chat reps?
[9:03 PM] LJ: Are you Christian?
[9:03 PM] MH: Indeed I am.
[9:03 PM] LJ: Oh thank goodness
[9:03 PM] MH: How can I assist you today?
[9:03 PM] LJ: I need a computer
[snip unnecessary conversation]
[9:09 PM] MH: How about something like this?
[9:09 PM] MH: *link*
[9:10 PM] LJ: That looks nice

[9:10 PM] LJ: How much is it?
[9:10 PM] MH: $xxx.xx
[9:11 PM] LJ: WHAT?
[9:11 PM] MH: If you'd like I can give you the specifications for it.
[9:11 PM] MH: It's a pretty good computer for the price.
[9:12 PM] LJ: Is that with my discount?!
[9:12 PM] MH: Can you clarify on your discount?
[9:13 PM] LJ: You DO have a christian discount, don't you?
[9:14 PM] MH: Unfortunately not, ma'am. I do not know of any corporation that offers any such discount.
[9:15 PM] LJ: YOU'RE ALL GOING TO HELL! YOU WILL BURN IN HELL FOR ALL ITERNITY!!!
[9:15 PM] LJ has left the room
Aren't people just great?

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