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Reimbursement
A man's card would not go through. The error message said "General Error" and the transaction failed. This happened several times and the man became increasingly irate, as is usual.
SC: Did anything print?
Me: No sir, nothing prints unless the transaction has gone through.
SC: Well then here's a 20 and if this shows up later on my statement you guys [at this point he points a finger right at me, RUUUUUUDE] will be reimbursing me.
Me: ...okay?
I think he turned around all huffy because he said it as if it was supposed to be scary and I don't really give two handles of Jack whether or not it shows up on his statement one or a thousand times because "us guys" won't be reimbursing him. The company will--and his complaint will have to go through them, not us, if he wants anything done about it.
Change
A man who does not speak English very well came up to my register and yelled.
SC: GIVE ME CHANGE.
Me: *looks at pumps to see if there is any change to give out, there isn't*
SC: GIVE ME CHANGE!
Me: Uh, for what, sir?
He then waves me off like I'm stupid and leaves. He wasn't holding out his hand or any type of bill to get change for so I was like...wuuuut. He came back later and did the same thing. This time I asked "For what?" and he held out a quarter. When I asked him how he would like it (since there are several ways) he said like I was the dumbest person ever: "Two dimes and a nickel!"
Next time you get 25 pennies and you deal with it.
Troublemakers
Everyone has those SCs who want nothing more than to cause trouble. This is one of those.
When I come up to my register I am not on the register that is available for lottery so I say something like, "I can help you if you're not buying lottery tickets." A man comes up after I say that and he buys his stuff and gets out of line. After the entire line dies down he comes up to MY register and proclaims, "I AM getting lottery." It was the smugness of his resolve that really pinched me a little and I told him rather coldly,
"Then you can go over to that register."
He once came up and RAILED me (very harshly) because he had told me "exactly how he wanted his tickets" but he had used vague language that could have meant one thing or another and I had guessed wrong (who asks questions when you're going to be told you're stupid for not understanding the first time?). He got even more mad when I took the mistake tickets away and cancelled them (many of them actually keep the ones they yell at us over as if they HAVE to buy them, as if we're FORCING THEM) and just ignored him for the rest of the transaction. He even asked me a question and I didn't even look at him. I haven't seen him since but no matter. He didn't buy anything but lottery and thus was no use to the company. They wouldn't be sad he was gone.
Is this real life?
I pulled away everything blocking my register and then pulled away the signs that clearly mean a register is closed. I looked at the man coming up to it expectantly and held out my hand for the merchandise he was about to purchase. As he put it in my hand and I rang everything up he asked:
"Is this a line?"
........no. I've tricked you. Go to the back.
Irksome.
An elderly man came up to my register, the old farmer type with the farmer hat and the plaid shirts. He purchased something and the change comes out of the change machine (I don't have to count it out, it just pops out). When it does come, most of it comes out but a few pennies and a dime got stuck in the thin part of the chute. I didn't notice it until he looked down into his hand puzzled at the change there. So I examined the machine and found the change and poked it to loosen it. What he said next left me absolutely fuming.
SC: Oh you little sneak, if I hadn't noticed that you were just gonna take it for yourself weren't you?
Me: What? No.
SC: Oh I know, you were just gonna put that in your pocket when I left. You knew it was there and you were hoping I wasn't going to notice.
Me: No I didn't. And if you had left it would have gone to charity. (I pointed at the overflowing charity box that I'd never seen a single customer drop change into, it has ALL been US.)
SC: Oh no, you're all like that, you would have put that right in your pocket. (at this point he's leaving and I'm just standing there like a stick in the mud completely bowled over by his absolutely disgusting display of paranoia.)
Totally still irked. What an old d-bag.
A man's card would not go through. The error message said "General Error" and the transaction failed. This happened several times and the man became increasingly irate, as is usual.
SC: Did anything print?
Me: No sir, nothing prints unless the transaction has gone through.
SC: Well then here's a 20 and if this shows up later on my statement you guys [at this point he points a finger right at me, RUUUUUUDE] will be reimbursing me.
Me: ...okay?
I think he turned around all huffy because he said it as if it was supposed to be scary and I don't really give two handles of Jack whether or not it shows up on his statement one or a thousand times because "us guys" won't be reimbursing him. The company will--and his complaint will have to go through them, not us, if he wants anything done about it.
Change
A man who does not speak English very well came up to my register and yelled.
SC: GIVE ME CHANGE.
Me: *looks at pumps to see if there is any change to give out, there isn't*
SC: GIVE ME CHANGE!
Me: Uh, for what, sir?
He then waves me off like I'm stupid and leaves. He wasn't holding out his hand or any type of bill to get change for so I was like...wuuuut. He came back later and did the same thing. This time I asked "For what?" and he held out a quarter. When I asked him how he would like it (since there are several ways) he said like I was the dumbest person ever: "Two dimes and a nickel!"
Next time you get 25 pennies and you deal with it.
Troublemakers
Everyone has those SCs who want nothing more than to cause trouble. This is one of those.
When I come up to my register I am not on the register that is available for lottery so I say something like, "I can help you if you're not buying lottery tickets." A man comes up after I say that and he buys his stuff and gets out of line. After the entire line dies down he comes up to MY register and proclaims, "I AM getting lottery." It was the smugness of his resolve that really pinched me a little and I told him rather coldly,
"Then you can go over to that register."
He once came up and RAILED me (very harshly) because he had told me "exactly how he wanted his tickets" but he had used vague language that could have meant one thing or another and I had guessed wrong (who asks questions when you're going to be told you're stupid for not understanding the first time?). He got even more mad when I took the mistake tickets away and cancelled them (many of them actually keep the ones they yell at us over as if they HAVE to buy them, as if we're FORCING THEM) and just ignored him for the rest of the transaction. He even asked me a question and I didn't even look at him. I haven't seen him since but no matter. He didn't buy anything but lottery and thus was no use to the company. They wouldn't be sad he was gone.
Is this real life?
I pulled away everything blocking my register and then pulled away the signs that clearly mean a register is closed. I looked at the man coming up to it expectantly and held out my hand for the merchandise he was about to purchase. As he put it in my hand and I rang everything up he asked:
"Is this a line?"
........no. I've tricked you. Go to the back.
Irksome.
An elderly man came up to my register, the old farmer type with the farmer hat and the plaid shirts. He purchased something and the change comes out of the change machine (I don't have to count it out, it just pops out). When it does come, most of it comes out but a few pennies and a dime got stuck in the thin part of the chute. I didn't notice it until he looked down into his hand puzzled at the change there. So I examined the machine and found the change and poked it to loosen it. What he said next left me absolutely fuming.
SC: Oh you little sneak, if I hadn't noticed that you were just gonna take it for yourself weren't you?
Me:
What? No.SC: Oh I know, you were just gonna put that in your pocket when I left. You knew it was there and you were hoping I wasn't going to notice.
Me: No I didn't. And if you had left it would have gone to charity. (I pointed at the overflowing charity box that I'd never seen a single customer drop change into, it has ALL been US.)
SC: Oh no, you're all like that, you would have put that right in your pocket. (at this point he's leaving and I'm just standing there like a stick in the mud completely bowled over by his absolutely disgusting display of paranoia.)
Totally still irked. What an old d-bag.
.
He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
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