The Liar: Insist that [item] "came that way" or that the damage to it "just happened." Will resort to shouting "are you calling me a liar?!" whenver you point out the inconsistencies in their story. Can turn into the Sueper Trooper, especially if you respond with "yes."
The Sueper Trooper: Will go to court at the drop of a hat... almost literally. Even when following every law and company policy, they will threaten to sue if they are not getting what they want. Sometimes becomes - but more often is the next stage of - the Lawmaker.
The Lawmaker: Very simple. They insist that you have to do whatever they want because, after all, "it's the law!" May be evolved from or may evolve into the Sueper Trooper.
The Customer Who's Always Wrong: Makes demands or argues with you about something, then recites (all together now) "the customer is always right." This is expected to tear a hole in the fabric of the universe and cause whatever was previously impossible or non-negotiable to suddenly become the only imaginable course of action.
Etiquette Nazi: Proclaims that they "don't like your attitude" whenever you express any emotion other than pure delight at the privelige of their presence. Will complain to whomever they can (passing employees, other shoppers, cashiers, people on the street, PFB or M3C, etc.) in an effort to make your life miserable. Similar to the Terrorist.
The Terrorist: Calls corporate or one of your superiors with a complaint about you personally. This occurs either when you are unable to resolve one of their issues or when you refuse to accomodate one of their demands (and they are always demands). They often leave unsatisfied and then come back after they have made their report and expect that because they "got you in trouble" that you will now be more willing to cooperate with them (read: give them whatever they want). Often can be defeated by simply refusing again, especially if your superiors backed you up on the first occasion. Other times, the suits can't quite get their heads out of their a**es so tell you to bow to the customer's wishes.
Duck, Duck, Goose: Walks around the store looking for the employee that appears easiest to intimidate (the "goose"). Once selected, will attempt to negotiate solely with this employee in the hopes that they will get a discount or freebie.
The Loyal Customer: Demands freebies or discounts, claiming that they are a "loyal customer" or that they "spend a whole lot of money in your store" though you have rarely, if ever, seen them before.
The Sueper Trooper: Will go to court at the drop of a hat... almost literally. Even when following every law and company policy, they will threaten to sue if they are not getting what they want. Sometimes becomes - but more often is the next stage of - the Lawmaker.
The Lawmaker: Very simple. They insist that you have to do whatever they want because, after all, "it's the law!" May be evolved from or may evolve into the Sueper Trooper.
The Customer Who's Always Wrong: Makes demands or argues with you about something, then recites (all together now) "the customer is always right." This is expected to tear a hole in the fabric of the universe and cause whatever was previously impossible or non-negotiable to suddenly become the only imaginable course of action.
Etiquette Nazi: Proclaims that they "don't like your attitude" whenever you express any emotion other than pure delight at the privelige of their presence. Will complain to whomever they can (passing employees, other shoppers, cashiers, people on the street, PFB or M3C, etc.) in an effort to make your life miserable. Similar to the Terrorist.
The Terrorist: Calls corporate or one of your superiors with a complaint about you personally. This occurs either when you are unable to resolve one of their issues or when you refuse to accomodate one of their demands (and they are always demands). They often leave unsatisfied and then come back after they have made their report and expect that because they "got you in trouble" that you will now be more willing to cooperate with them (read: give them whatever they want). Often can be defeated by simply refusing again, especially if your superiors backed you up on the first occasion. Other times, the suits can't quite get their heads out of their a**es so tell you to bow to the customer's wishes.
Duck, Duck, Goose: Walks around the store looking for the employee that appears easiest to intimidate (the "goose"). Once selected, will attempt to negotiate solely with this employee in the hopes that they will get a discount or freebie.
The Loyal Customer: Demands freebies or discounts, claiming that they are a "loyal customer" or that they "spend a whole lot of money in your store" though you have rarely, if ever, seen them before.
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