That lovely little gem was uttered directly to my boss by an irate customer who was complaining about a product that we have not had in stock for a while.
Of course the implication being that we were out to get them specifically. It seems the lady in question (and I use the term quite loosly here) also compained directly to the store manager (who gave her a $50 gift card, and then spent 30 minutes tearing into my boss about making a customer feel unimportant) and corperate (getting her another. Gift card, this one for $200 I have since learned)
Because we don't want to make sales, and we hate YOU specifically enough to make sure we never have any of that product on the floor when you arrive. There is no other possible explaination, right??
In the world of this special snowflake, it seems not.
Of course the implication being that we were out to get them specifically. It seems the lady in question (and I use the term quite loosly here) also compained directly to the store manager (who gave her a $50 gift card, and then spent 30 minutes tearing into my boss about making a customer feel unimportant) and corperate (getting her another. Gift card, this one for $200 I have since learned)
Because we don't want to make sales, and we hate YOU specifically enough to make sure we never have any of that product on the floor when you arrive. There is no other possible explaination, right??
In the world of this special snowflake, it seems not.
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