You are damned if you do and damned if you don't.

[Really]

(BG: Work at a bank)

It's late in the day after one busy day. I normally work the lobby side of the bank (keep this in mind) but while the drive thru woman is busy helping out the boss, I'm helping her out.

A tube drops, and all there is in it is a debit card and a drivers license. So we are off to at least a better transaction then most!
Me: Greetings what can I do for you today?
Her (while on a cell phone): I want to withdraw blah blah blah

There's two women in the car, the both look just like the women on the DL so I wasn't too concerned about everything. I fill out the withdraw slip and send it out, trying to talk to the women is impossible so I don't even bother to ask her if there's a way she wants her money back. Send the tube out.

Me: Thank you for stopping in today! Have a great day and Merry Christmas!
Her: -nothing she's still on her phone-

I run back to the restroom really quickly and when I come out, my coworkers have that: on their faces. You know that look right?

CW: Did you hear that?
Me: No? What?
CW: She just said "You know, having to use a camera is SO RUDE! You should really find a different way to interact with your customers!"
Me: -looks over at the empty lobby- Umm... guess she's never heard of a lobby before?
CW: I'm trying to come up with something witty to reply with but I can't keep a straight face.

CW sends out whatever she was doing for the women and wishes her on her way

CW: You know the worse part of it? She wasn't even our customer, her daughter in the passenger seat was.
CW2: Maybe she expected us to skate out there like they do in those drive thru diners
Me: SHHHHHHH! Don't say that too loud! The cameras have ears!!

Just another day at the bank.

[barainga]

I love the ladies that work at my bank, they are nice enough to laugh at my bad jokes. Of course I think it helps that I take time to face all my bills when I deposit them too.

[depechemodefan]

When you said there was a debit card, you mean she could have gone to the ATM? Though maybe she didn't want her mom (the driver) to know her password. I did find it rude that neither could get off the phone. Well, the whole transaction was rude on the customers's part, but I don't get why people can't fucking put down the phone while banking or buying stuff at the store or going to the library and asking a question (while the phone call has nothing to do with any transaction).

[MoonCat]

I would have found it very, very hard not to respond with, "It's no more rude than talking on your cell phone while the teller is trying to help you." Then finished with a big grin and a sugary sweet, "Have a nice day!"