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I don't work in customer service anymore but 20 years of it I still have tales to tell coming out of my ears and sympathy for all of you and all out there. It's only been 16 months since I left the call center from the place that will freeze over when the Cubs win the series.
On to the story.
I was shopping last night and stopped at a local convenience store to get the magazine supply for the break room at work. (we buy a supply of magazines each person takes a turn buying them it was my week to buy them)
The person in front of me was giving the casher grief and whiing like a 2 year old because ready for this you better sit down before you read this this is a shocker.
She couldn't make change for a 1.37 purchase out of a 100 dollar bill. This person was obviously buying the cheapest product to just get change.
She politely explained they don't keep a lot of money available in the registers after 10:30 (it was about 1115).
He threatened to call the owner, the company office, the governor the president and the head of the UN.
He claimed to know the owner saying he and Bob were old friends.
I stepped in and said "Oh Bob is such a nice man. Big about 6'7 with all that bushy red hair. And skinny as a rail"
The name of the owner was on the door. It is Bob Larkin.
He said "Yes Bob and I are good friends. He'd fire this girl the second he hears this"
I said "Well, Bob Larkin happens to be my uncle in law. He is about 5'8 and bald as a bowling ball. And he is while not fat hardly skinny as a rail. I suggest you stop abusing cashiers like this and you might get service"
I gave the girl a note with our web address on it. Shes going to come here soon.
The guy slunked out.
On to the story.
I was shopping last night and stopped at a local convenience store to get the magazine supply for the break room at work. (we buy a supply of magazines each person takes a turn buying them it was my week to buy them)
The person in front of me was giving the casher grief and whiing like a 2 year old because ready for this you better sit down before you read this this is a shocker.
She couldn't make change for a 1.37 purchase out of a 100 dollar bill. This person was obviously buying the cheapest product to just get change.
She politely explained they don't keep a lot of money available in the registers after 10:30 (it was about 1115).
He threatened to call the owner, the company office, the governor the president and the head of the UN.
He claimed to know the owner saying he and Bob were old friends.
I stepped in and said "Oh Bob is such a nice man. Big about 6'7 with all that bushy red hair. And skinny as a rail"
The name of the owner was on the door. It is Bob Larkin.
He said "Yes Bob and I are good friends. He'd fire this girl the second he hears this"
I said "Well, Bob Larkin happens to be my uncle in law. He is about 5'8 and bald as a bowling ball. And he is while not fat hardly skinny as a rail. I suggest you stop abusing cashiers like this and you might get service"
I gave the girl a note with our web address on it. Shes going to come here soon.
The guy slunked out.
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